Error When Installing Windows 10 on new Laptop HDD

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  1. Posts : 16,278
    W10Prox64
       #11

    What is your system model/specs? Please fill it in.
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  2. Posts : 8
    Windows 10
    Thread Starter
       #12

    simrick said:
    Here's another thing you may be able to try:
    Put the W10 installation media back in and begin the install process.
    At the first screen, press and hold SHIFT Key + F10 key.
    This will open a command prompt, and you could try the commands at that point.
    Code:
    bcdedit /enum {badmemory}
    Code:
    bcdedit /deletevalue {badmemory} badmemorylist
    It may get W10 installed, but I'd still be wary if any of the RAM is going bad. Memtest86 will answer that.
    I had tried those commands before hand (found them when I googled my second error) to no avail. When I try and use either one the cmd prompt says
    "The boot configuration data store could not be opened
    The requested system device cannot be found"

    I wasn't sure how to test my memory since I can't get into Windows like you said, so I definitely appreciate the link to memtest. I just finished running a test with it all the way through, and it came back with 0 errors.

    Also, I updated some of my system specs in my profile.
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  3. Posts : 17,281
    Windows 11 Pro
       #13

    I'm guessing it is because the SATA controller is set for RAID in the UEFI/BIOS and Windows probably needs a RAID driver.
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  4. Posts : 16,278
    W10Prox64
       #14

    NavyLCDR said:
    I'm guessing it is because the SATA controller is set for RAID in the UEFI/BIOS and Windows probably needs a RAID driver.
    I think you're right, Navy - something is not right with that. But, why then did his previous drive operate?

    OP-Was there something unique about your original drive?
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  5. Posts : 379
    Windows 10-Pro 64bit
       #15
      My Computers


  6. Posts : 17,281
    Windows 11 Pro
       #16

    simrick said:
    I think you're right, Navy - something is not right with that. But, why then did his previous drive operate?

    OP-Was there something unique about your original drive?
    Windows was loading a boot time manufacturer provided driver for the Raid controller. I've never seen one that could not be changed to AHCI in UEFI/BIOS though.

    More info here:
    https://rog.asus.com/forum/showthrea...t-AHCI-OR-RAID

    There are settings in UEFI/BIOS to enable/disable RAID and set AHCI mode.
    Last edited by NavyLCDR; 17 Apr 2017 at 10:12.
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  7. Posts : 8
    Windows 10
    Thread Starter
       #17

    NavyLCDR said:
    Windows was loading a boot time manufacturer provided driver for the Raid controller. I've never seen one that could not be changed to AHCI in UEFI/BIOS though.

    More info here:
    https://rog.asus.com/forum/showthrea...t-AHCI-OR-RAID

    There are settings in UEFI/BIOS to enable/disable RAID and set AHCI mode.
    Thank you guys for all the info!

    As for there being something unique about my original drive, I'm not sure, the only difference I originally thought they had was that one was 1TB, and the new one was 500GB. But from reading the posts in that link, apparently the stock drive in my laptop comes configured on RAID. Where as if I look at physical disk info in my BIOS with the new drive installed, it's says the status is Non-RAID, and the controller type is AHCI.

    So now I'm stuck figuring out why the heck the only option I have in my SATA Configuration is RAID, when ACHI should also be there.
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  8. Posts : 16,278
    W10Prox64
       #18

    Is there a BIOS update you can take?

    EDIT -
    no wait - can you just select RAID DISABLED? That should do it.
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  9. Posts : 16,278
    W10Prox64
       #19

    Here's your user manual.
    http://dlcdnet.asus.com/pub/ASUS/nb/...VL_VT_VY_C.pdf

    The only place I see SATA config is where they talk about East Flash, but that's where you would change it - SATA config.

    Error When Installing Windows 10 on new Laptop HDD-image.png
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  10. Posts : 16,278
    W10Prox64
       #20

    The BIOS is a bit confusing and actually the terminology is incorrect. It would be more aptly named raid enabled/disabled.*
    When raid is enabled to be able to load windows you have to do a custom install and load the IRST drivers during the install before you can see the drive. I have the folder with the IRST drivers on my windows install USB.
    I think this is from the same link Navy gave you a few posts up. :)

    So, if you're installing using a USB, just add a folder to it for those drivers, choose a custom install in Windows, and load those drivers first.
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