Safe Mode

  1.    25 Mar 2017 #1

    Safe Mode


    I am running Windows 10.
    I tried to boot in Safe Mode.
    When I got to the Log-In screen. It asks for my Password.
    The problem is I have been logging on using a Pin Number for the last three years and have forgotten my Password.
    Is there any way I can get into my computer or re-install my operating system without losing my files?
      My ComputerSystem Spec

  2. Caledon Ken's Avatar
    Posts : 11,133
    Windows 10 Pro x64 Build 1803
       25 Mar 2017 #2

    Hi ejam2000

    You can head to microsoft.com/account

    and reset your password. I assume you abandoned Safe Mode and now the regular log in wants your Microsoft account password, correct?


    Ken
      My ComputerSystem Spec


 

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