Moving to new computer - activation question

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  1. Posts : 29
    Windows 10
       #1

    Moving to new computer - activation question


    I have a PC with Windows 10 Pro. I activated this Windows with a product key that I got over the phone from Microsoft because it was not possible to activate Windows 10 after upgrading from Windows 8.1.

    In my Windows 10 Pro settings it says under Activation "Windows is activated using your organization's activation service." (What does that mean?) At least in this Activation window it is not possible to link my Windows 10 license to my Microsoft account although I am using this Microsoft account to log into the computer.

    Now comes the interesting part. Something is wrong with my motherboard - it sometimes does and sometimes does not recognize my RAM (I'm sure it is the motherboard because this happens with my old RAM and also with new RAM that I bought because I thought the old RAM might be faulty). I therefore bought a new PC. This PC does not have any Windows installed.

    Will I be able to move my Windows 10 license from the old PC to the new PC, and do I have to do this in a specific way?

    Thanks for your help!

    Greetings - desertman
      My Computer


  2. Posts : 18,424
    Windows 11 Pro
       #2

    Open a command prompt (admin) (Win + X will bring up a list and Command Prompt [admin] will be in the list).

    In the window run:
    slmgr /dlv

    Please post the results here. It sounds like you are activated with a KMS type activation which is reserved for corporations using volume licensing and there should have been no way Microsoft would have given you that.
      My Computer


  3. Posts : 29
    Windows 10
    Thread Starter
       #3

    The result is a picture (the text cannot be copied). It is here attached with partially blurred numbers.

    I definitely got the product key over the phone from Microsoft directly. With that product key I could activate Windows 10 Pro. The "partial product key" in the picture is not part of the product key that I got.
    Attached Thumbnails Attached Thumbnails Moving to new computer - activation question-windows10licensinginformation1.jpg  
      My Computer


  4. Posts : 8,057
    windows 10
       #4

    You blanked out half the info what is the IP of the kms server is it a PC on your network. Kms if not on a corporate network is normally a pirate copy
      My Computer


  5. Posts : 29
    Windows 10
    Thread Starter
       #5

    Yes, I blurred some numbers because I do not understand what they mean and how "private" they are. However, I swear that I bought Windows 8 (for money, from Microsoft directly), and when I could not activate Windows 10 after the upgrade I called Microsoft, talked for quite a while to a guy whom seemed to be slightly overwhelmed and then in the end gave me a new product key which I then used to activate Windows successfully.

    I did not steal or pirate Windows 8 or Windows 10.

    Would it make sense that I run a Whois on the KMS machine IP address?
      My Computer


  6. Posts : 29
    Windows 10
    Thread Starter
       #6

    ... attached a screen shot from my WhoIs query.
    Moving to new computer - activation question Attached Files
      My Computer


  7. Posts : 29
    Windows 10
    Thread Starter
       #7

    jpg
    Attached Thumbnails Attached Thumbnails Moving to new computer - activation question-whois.jpg  
      My Computer


  8. Posts : 18,424
    Windows 11 Pro
       #8

    Do you still have your Windows 8 product key? I would run it through the "check product key" function of showkey on this forum:
    ShowKeyPlus

    If it is for Windows 8 Pro and not a volume license key (it is either Retail or OEM), then I would try changing your current Windows 10 product key to the Windows 8 Product key.

    Your current version of Windows 10 appears to be illegally activated.
    @Superfly might recognize the -T83** Windows 10 Pro product key. I'm at work and googling it yields a couple of hits to pirating websites that I am not going to access from work.

    There is nothing uniquely identifying in the result of slmgr /dlv. You can post the entire result. My complete results are posted several times in this forum.
      My Computer


  9. Posts : 29
    Windows 10
    Thread Starter
       #9

    Thanks. Yes, I do still have the Windows 8 key and will check on that later.
      My Computer


  10. Posts : 18,424
    Windows 11 Pro
       #10

    Found it on my phone, @Superfly, what do you know about product key?:
    W269N-WFGWX-YVC9B-4J6C9-T83GX

    Got it:
    https://technet.microsoft.com/en-us/...(v=ws.11).aspx

    Your computer was previously activated with KMS - which is a volume license activation method reserved for corporations. Pirates use a KMS activation workaround to illegally activate Windows. The "technician" you spoke to saw the KMS activation and provided you with the product key specified in the link above.

    The question remains - why were you on KMS activation to begin with? 2+2 is only adding up to 3 here - there is a piece missing somewhere.
      My Computer


 

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