Windows 10 install failure and failure of my laptop to open


  1. 777
    Posts : 2
    Windows 10
       #1

    Windows 10 install failure and failure of my laptop to open


    Hallo, I tried installing windows 10 and it failed when it was nearly finished now. Am left with an instruction of ctrl+alt +delete to restart.and I tried switching the BIOS to default. Still same problem. I have a HP pavilion dv6.the BIOS version is F. 1A.please help
      My Computer


  2. Posts : 1,767
    Windows 10 Home
       #2

    Need more info. What OS was on the HP when you bought it and how old ? How did you try to install; usb, iso or retail disc ? Your specs say Win10 now. What version is installed ?
      My Computer


  3. 777
    Posts : 2
    Windows 10
    Thread Starter
       #3

    It had windows 8.1 when bought but installed windows 10 .them it's started acting up as if had a virus windows task bars wasn't working and it hanged seriously then I tried to install windows 10again using a DVD.now it has loaded the windows 10 but has been loading for more than 6hrs.what can I do
      My Computer


  4. Posts : 1,767
    Windows 10 Home
       #4

    I'm going to assume that you burned the DVD from media creation tool. It may be outdated or corrupted. If you are able to sign in and see your normal desktop, I would try an In-Place Upgrade/Repair next. Use this Brink tutorial, noting Steps 1 & 2, and then do Step 4 (use another computer, if your internet is slow, the image is 4gb) -
    Repair Install Windows 10 with an In-place Upgrade

    Put the ISO on your desktop, r-click, 'Mount' and run setup.exe from the folder contents that opens.
      My Computer


 

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