Windows 10: Windows 10 install - (USB UEFI) blue/purple screen and won't install Solved

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  1.    03 Mar 2017 #11

    hyperjase said: View Post
    That booted fine, but on clicking setup.exe, and attempting to install I get the message as on the screenshot:

    Attachment 123494

    When I looked in device manager there were 4 devices without drivers, trying to install them from the motherboard disc didn't work, it couldn't find the drivers.

    The one thing I noticed is that my computer was switched on earlier today, when I get home, around 5 hours later, "Setup is starting" was on the screen but was stuck there.
    NavyLCDR said: View Post
    So, your computer needs some drivers for Windows setup to use to access the hard drive/SSD, is my guess. I've never had to load drivers for Windows setup to use. @Kari, can you help with that?
    @Kyhi, maybe?
      My ComputerSystem Spec

  2.    03 Mar 2017 #12

    UNBELIEVABLY --- it's because I had the motherboard driver disc in the DVD drive!!

    Reference: Unable to install Windows : techsupport

    Thank you for your assistance, I'm going to try a "stock" clean install of Windows 10 now with the disc removed - it's odd as Windows 7 actually requires the disc in the drive during install!
      My ComputerSystem Spec


  3. Posts : 3,205
    10.5 Home 1803 x64
       03 Mar 2017 #13

    Have you tried making sure, there is no disc in DVD drive? It seems, it works for many.

    Windows 10 install error "Windows Setup could not install one or more boot-critical drivers." - YouTube

    The other option would be to disconnect all devices and keep only HDD connected.
      My ComputerSystem Spec

  4.    03 Mar 2017 #14

    TairikuOkami said: View Post
    Have you tried making sure, there is no disc in DVD?
    Looks like he tried it about 11 minutes ago!
      My ComputerSystem Spec


  5. Posts : 3,205
    10.5 Home 1803 x64
       03 Mar 2017 #15

    NavyLCDR said: View Post
    Looks like he tried it about 11 minutes ago!
    I better type faster next time. :)
      My ComputerSystem Spec

  6.    03 Mar 2017 #16

    What an odd issue .... but it solved one problem. A "virgin" install from using Rufus still just goes to a purple/blue blank screen.

    The other thing I can't figure out is that the Media Creation Tool ... never finds any USB devices despite being present and working!
      My ComputerSystem Spec

  7.    03 Mar 2017 #17

    Would the reason that it wouldn't allow me to boot from a "virgin" install be anything to do with the fact the disks I have in aren't GPT?
      My ComputerSystem Spec

  •    03 Mar 2017 #18

    You can convert the internal hard drive/SSD to GPT before the install, but that won't stop you at where you are at now. Windows installer will complain about the drives not being GPT later on in the install process. Is the USB flash drive you are trying to boot from formatted as FAT32?
      My ComputerSystem Spec

  •    04 Mar 2017 #19

    I've tried the USB drive as both fat32 and ntfs.
      My ComputerSystem Spec


  • Posts : 2,004
    Windows 3.1 to Windows 10
       04 Mar 2017 #20

    hyperjase said: View Post
    That booted fine, but on clicking setup.exe, and attempting to install I get the message as on the screenshot:

    Attachment 123494

    When I looked in device manager there were 4 devices without drivers, trying to install them from the motherboard disc didn't work, it couldn't find the drivers.

    The one thing I noticed is that my computer was switched on earlier today, when I get home, around 5 hours later, "Setup is starting" was on the screen but was stuck there.
    Your PC is looking for the SATA driver... Or your BIOS needs to be set to AHCI Controller
      My ComputerSystem Spec


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