Windows 10: Build 10162 download stuck at 0%

  1.    03 Jul 2015 #1

    Build 10162 download stuck at 0%


    Title says it all, have not had issues with any previous builds; anyone else run into this or have a fix?
      My ComputerSystem Spec

  2.    03 Jul 2015 #2

    Restart the WU service...
      My ComputerSystem Spec


  3. Posts : 639
    Windows 10 1703 Pro 64
       03 Jul 2015 #3

    Yes had same problem. Although download was stuck at 0% I watched it in task manager and it was downloading just fine. After it had finished the download WU still showed 0%. I restarted the Windows Update service and WU did a quick check and download then showed 100% and install completed.

    Jim
      My ComputerSystem Spec

  4.    04 Jul 2015 #4

    PeterFragon said: View Post
    Title says it all, have not had issues with any previous builds; anyone else run into this or have a fix?
    Yes, mine sat at zero percent for HOURS! I have a network "meter" running, so I could see the download progressing. But when it reached nearly 3GB, it stopped -- and just sat there. I rebooted twice, and each time, it was the same story.

    Eventually (after five hours), the zero percent started to move and within a few minutes, it was 100%.
      My ComputerSystem Spec


  5. Posts : 14,945
    Microsoft Windows 10 Pro 64-bit 14393, Windows 10 Insider Fast Ring, Windows 8.1 Update, Ubuntu
       04 Jul 2015 #5

    Mark Phelps said: View Post
    Yes, mine sat at zero percent for HOURS! I have a network "meter" running, so I could see the download progressing. But when it reached nearly 3GB, it stopped -- and just sat there. I rebooted twice, and each time, it was the same story.

    Eventually (after five hours), the zero percent started to move and within a few minutes, it was 100%.
    Why this is so:
    For a more practical example of this, consider a file download. You are currently downloading a 100 MB file at the rate of 1 MB/s. This is very easy to determine the estimated time of completion. But 75% of the way there, some network congestion hits and your download rate drops to 500 KB/s.
    Depending on how the browser calculates the remaining time, your ETA could instantly go from 25 seconds to 50 seconds (using present state only: Size Remaining / Download Speed) or, most likely, the browser uses a rolling average algorithm which would adjust for fluctuations in transfer speed without displaying dramatic jumps to the user.
    An example of a rolling algorithm with regards to downloading a file might work something like this:

    • The transfer speed for the previous 60 seconds is remembered with the newest value replacing the oldest (e.g. the 61st value replaces the first).
    • The effective transfer rate for the purpose of calculation is the average of these measurements.
    • Time remaining is calculated as: Size Remaining / Effective Download Speed

    So using our scenario above (for the sake of simplicity, we will use 1 MB = 1,000 KB):

    • At 75 seconds into the download, our 60 remembered values would each be 1,000 KB. The effective transfer rate is 1,000 KB (60,000 KB / 60) which yields a time remaining of 25 seconds (25,000 KB / 1,000 KB).
    • At 76 seconds (where the transfer speed drops to 500 KB), the effective download speed becomes ~992 KB (59,500 KB / 60) which yields a time remaining of ~24.7 seconds (24,500 KB / 992 KB).
    • At 77 seconds: Effective speed = ~983 KB (59,000 KB / 60) yielding time remaining of ~24.4 seconds (24,000 KB / 983 KB).
    • At 78 seconds: Effective speed = 975 KB (58,500 KB / 60) yielding time remaining of ~24.1 seconds (23,500 KB / 975 KB).

    You can see the pattern emerging here as the dip in download speed is slowly incorporated into the average which is used to estimate the time remaining. Under this method, if the dip only lasted for 10 seconds and then returned to 1 MB/s the user is unlikely to notice the difference (save for a very minor stall in the estimated time countdown).
    Getting to the brass tacks – this is simply methodology for relaying information to the end user for the actual underlying cause…
    Read more at Source
      My ComputersSystem Spec

  6.    04 Jul 2015 #6

    My systems did the same thing and since I was watching Task Manager I also saw the initial download without seeing any progress on the Download meter. Where that download was going, I don't know, but it must have been somewhere it was not being seen by Windows Update.

    I have seen several folks, like Phone Man, which were able to restart their system and the download was found. Maybe stopping the update service, as dmholt57 recommends, would do the same thing. But since I did not do that, I noticed if you have more than one network adapter, disabling or enabling the unused one may have an effect. On one system even that did not work so I just left it alone and it restarted the download all by itself after an hour or two.

    This type of thing may be the reason we got 3 builds in such a short time. Hopefully, they are taking care of that problem.
      My ComputerSystem Spec

  7.    04 Jul 2015 #7

    Why this is so:
    All well and good ... except ... I watched as Updated downloaded over 3GB of information to my PC -- and even after that was done, the download STILL sat at zero percent. I rebooted, ran the update again, watched again as it downloaded the 3+GB a second time -- and again, it sat at zero percent. I left the PC, came back three hours later, and only then did the percentage start growing.

    So, it looks like it downloads most of what it needs quickly and then sits there, sometimes for hours, to download the remaining stuff.
      My ComputerSystem Spec


  8. Posts : 14,945
    Microsoft Windows 10 Pro 64-bit 14393, Windows 10 Insider Fast Ring, Windows 8.1 Update, Ubuntu
       04 Jul 2015 #8

    I left the PC, came back three hours later, and only then did the percentage start growing.
    Uh huh... That proves the old adage "A watched pot never boils".
      My ComputersSystem Spec

  9.    28 Jul 2016 #9

    How to watch download in Task Manager


    Phone Man said: View Post
    Yes had same problem. Although download was stuck at 0% I watched it in task manager and it was downloading just fine. After it had finished the download WU still showed 0%. I restarted the Windows Update service and WU did a quick check and download then showed 100% and install completed.

    Jim
    I downloaded Windows 10 but didn't complete the install right away. (didn't reboot system) Now the dialog changed and I'm having to download it all over again and it seems to be stuck on 0%. How do I monitor it in the task manager?
      My ComputerSystem Spec


 

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