New
#1
Sometimes an unrecognised USB device can cause problems, try removing all unnecessary USB devices before running the install. You can reconnect them after the install is complete.
Hi,
are you sure that your CPU is 64-bit capable? It is very likely that your CPU is not supported or it is not 64-bit capable.
To elaborate further on Bree's suggestion in post #2, I have a couple of laptops that freeze when an external USB drive is inserted during bootup. But when those freeze for that reason, I don't even get the spinning balls that indicate the Windows boot loader is trying to do something. I see spinning balls on your screen, so it may indeed be something else. Bree's suggestion is worthwhile though, because removing all unnecessary USB devices will eliminate the possibility that they can affect boot-up/start-up. Can you access the BIOS or UEFI on your laptop? Perhaps you'd like to flesh out your system specs in your member profile, or tell us what make/model of Dell laptop (If I can make out the center bottom logo correctly) you've got?
Thanks!
--Ed--
Problem Solved. I decided to wait a bit longer and its work.
Last edited by mikelferdinan; 04 Feb 2017 at 20:37.