New
#21
Last edited by kevvyb; 13 Jan 2017 at 16:23. Reason: making more accurate
Hi Don't know what I am doing wrong but the troubleshoot option does not appear on the new PC despite the fact that I am logged into my MSA on the old machine, I have installed Windows on the new machine from an iso created on the the old machine (which has Win10Pro digitally licenced from a RETAIL copy of win7Pro), the fact that I am logged into my MSA on the new machine which is showing as having Win10 Home installed despite having run the iso created from the old machine and gone through the set up process.
The new machine is still showing with a Home digital licence, activated, presumably because that is what is tied to the hardware of the new machine and no troubleshoot option on the activation page.
I'm stuck. Do I need to deactivate win10 home on the new laptop to get the troubleshoot option to show?
No, you need to upgrade to Pro to get the activation option, enter this product key, VK7JG-NPHTM-C97JM-9MPGT-3V66T. It should upgrade to pro, then fail to activate and give you the troubleshooter option. The trouble shoot option is not showing because its activated.
EDIT: Entering your 7 Pro key may work too. Use the Change Product Key option.
Thanks. I know how to do it. The question is more about when. Before or after activating on the new machine. Naturally, I would assume that I will not be allowed to activate on the new machine until I have deactivated on the old?
UPDATE
Looking back through thread I think what happens is that the activation on new machine deactivates on old (when both are signed in as MSA - the transfer process)? Then all is left to do is uninstall/delete from old machine. Will it keep running an inactivated copy though?
Just trying to work out if I can get stuff off old machine afterwards or not, only because old machine encrypted with truecrypt and still trying to work out if veracrypt works with newer machines with UEFI boot loaders.
Removing it from the old computer before activating on the new computer is the legal way to do it. Microsoft Activation servers are very lenient regarding what will be physically allowed to exist because they have to be. Lets say I had my old computer on a boat and it fell overboard. Can't very easily remove a Windows installation from that and there would be no chance of the computer contacting Microsoft to indicate that Windows on it was deactivated, therefore they have to allow activation on the new computer with no actual verification it was removed from the old computer - if a product key is used too many times you just have to tell the Microsoft computer voice that you have it only installed on one computer..
In addition they cannot require computers to contact Microsoft in order to remain activated once they are. I've had operating computers that have not been on the internet for months at a time when deployed and Windows remained activated the whole time.
Thanks NavyLCDR