Windows 10 Clean Install: Missing Media Driver?

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  1. Avocado
    Posts : 49
    Windows 10
       New #11

    Carbo said:
    I select Custom, and when it proceeds to the next page, "Where do you want to install Windows?", the message appears "We couldn't find any drives. To get a storage driver, click Load driver." Then, when I do that the next page says to insert the installation media containing the driver.
    So you need to install mass storage drivers.

    Dell XPS Notebook Reimage "How-To" Guide: www.laptopsdirect.co.uk/PDFs/1PF7R_UserManual1.PDF?v=1

    Select Load driver.
    Press "browse" to find IRST driver file (iastorAC.inf) and load it.

    Unit will detect the NVME SSD and then follow step by step to finish Win10 OS installation.

    After completing the OS installation, insert the Dell RDVD.
    Select the IRST driver and follow the installation procedure.

    Note: the latest IRST driver can also be obtained from support.dell.com under the "SATA Drivers" section.
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  3. Avocado
    Posts : 49
    Windows 10
       New #12

    support.dell.com > Dell XPS 13 (9360) > download "Intel Rapid Storage Technology Driver and Management Console"
    Run the .exe file > select "EXTRACT"
    Copy folder "Windows10-x64" to USB flash drive

    More info:

    Windows 10 - Clean Install Guide : Dell

    "This is a step-by-step guide written for beginners and tech savvy individuals alike; it outlines the method I used to completely reinstall Windows 10 on my brand new XPS 13 9350."
    Last edited by Avocado; 27 Dec 2016 at 17:44.
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  4. Carbo
    Posts : 40
    Windows 10 Home 64 Bit
    Thread Starter
       New #13

    Thanks, gents. I needed to install that Intel Rapid Storage driver. Once I did, installing 10 was a breeze.
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