Problems with Media Creation Tool

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  1. Posts : 129
    Win 10 Pro 64bit - Build 18363.476 - Version 1909
       #1

    Problems with Media Creation Tool


    Trying to setup Media Creation Tool...have used previously but now it will not 'install/setup' per attached jpg ?
    What could I be doing wrong here... ?

    Trying to do repair install of my Win 10 Pro 64bit system...

    Thanks....TiminAz
    Attached Thumbnails Attached Thumbnails Problems with Media Creation Tool-mctool_fails.jpg  
      My Computer


  2. Posts : 27,181
    Win11 Pro, Win10 Pro N, Win10 Home, Windows 8.1 Pro, Ubuntu
       #2

    You can take a look here at TechNet:
    Resolve Windows 10 upgrade errors
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  3. Posts : 27,181
    Win11 Pro, Win10 Pro N, Win10 Home, Windows 8.1 Pro, Ubuntu
       #3

    Are you using a 3rd party anti virus or firewall?
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  4. Posts : 129
    Win 10 Pro 64bit - Build 18363.476 - Version 1909
    Thread Starter
       #4

    no..had used Bitdefender previously but now only Win Defender...and no firewall until I get Windows Firewall to run ? Have completely uninstalled BDIS 2015 via Bitdefender's removal tools
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  5. Posts : 18,432
    Windows 11 Pro
       #5

    You can download the Windows 10 ISO file directly from MS here, without having to run the Media Creation Tool to get it:
    Windows 10 ISO
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  6. Posts : 31,629
    10 Home x64 (22H2) (10 Pro on 2nd pc)
       #6

    At what stage of running MCT do you get this error? Did you get as far as this screen?

    Problems with Media Creation Tool-mct.png

    If so, did you then use the 'Upgrade this PC now' option?

    I prefer to create the install media and use that to do the repair install, the 'upgrade now' option has to download the full install package each time you use it. You could get the .iso directly as suggested. However, using MCT to make the media does have the advantage that by default it will create the recommended version for this PC, plus you can create a bootable USB (my preferred media) rather than the .iso.

    Having made the media once (by MCT or direct download) it can be used many times (useful if your error doesn't occur until the 'installing' stage). I recently did a repair install with the media I originally got MCT to make for my upgrade to 1607.
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  7. Posts : 15,037
    Windows 10 IoT
       #7

    Are you using an old version you downloaded previously, or did you download the latest version? Either way, I would download it again and start over from scratch, if you haven't already done that.
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  8. Posts : 129
    Win 10 Pro 64bit - Build 18363.476 - Version 1909
    Thread Starter
       #8

    Thanks all...wondering about another option to get my PC running smoothly again...can I still upgrade to current Win 10 Pro 64 bit iso from Win 7 Pro 64 bit for free ?

    I still have the image (Acronis) of my old good running Win 7 Pro system in my systems backup external USB drive. This is the system I used to upgrade for free to Win 10. Is it still possible to reinstall the 7 image and then upgrade/update again for free to the current Win 10 Pro 64 bit image/system ?

    Would this make sense...have spent hours in lasts weeks trying to recover from Win 10 Anniversary update issues and get back a functioning/non-error Win 10 system without much luck ?

    ( p.s. using latest Win 10 iso - I assume with Anniversary Update already installed )

    Thanks...TiminAz
      My Computer


  9. Posts : 18,432
    Windows 11 Pro
       #9

    I would just do a clean install of Windows 10. But, yes, then you will have to re-install all your programs and apps and restore any data files you back up first.

    Windows 10 - Clean Install - Windows 10 Forums

    You can export any manufacturer's specific drivers before the clean install by opening a Command Prompt (Admin) and running:

    Dism /online /export-driver /destination:D:\Drivers

    The path in red will be to an external storage device to hold the exported drivers.
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  10. Posts : 31,629
    10 Home x64 (22H2) (10 Pro on 2nd pc)
       #10

    trinaz said:
    I still have the image (Acronis) of my old good running Win 7 Pro system in my systems backup external USB drive. This is the system I used to upgrade for free to Win 10. Is it still possible to reinstall the 7 image and then upgrade/update again for free to the current Win 10 Pro 64 bit image/system ?
    A clean install would be the... well... 'cleanest' way to get a functioning Windows 10 system. But yes, you could restore your old Win7 system and upgrade that.

    Either way, clean install or upgrade, your Windows 10 will activate. When you took the free upgrade to Windows 10 a digital licence tied to the hardware of your PC was recorded on Microsoft's activation servers. If asked for a key during the install/upgrade just click the 'I don't have one' link near the bottom of that screen. Activation will happen automatically as soon as Windows contacts the activation servers.
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