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Windows 10 upgrade stuck on spinning dots, did everything
I have just upgraded my Lenovo Flex 2 from Windows 8.1 to Windows 10 with the ISO MS had provided in their site. Things were going smoothly until after reaching 75%, the laptop rebooted and voila, an empty black screen was in front of me. After 1 hour of waiting for something to happen, I decided to shut down through holding the power button and restarted. The Lenovo logo and the spinning dots appeared but after a moment, the logo disappeared and the spinning dots have remained again for an hour. I have did everything from the sites Google has brought me to, including
- removing all wireless dongles (particularly the one for my wireless mouse)
- ctrl alt del
- esc
- f8/shift+f8
- win+p
- hard reset
But nothing happened and the dots went spinning and spinning until the screen turned off with the power still on. What should I do??? I have important documents I should have finished in my laptop by now. Hope someone can reply ASAP