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#1
A Sad Goodbye to Windows 10
Earlier in the week I woke up W10 and to my shock a blue page appeared telling me an error 0xc000021a had occoured the system gather data then restarted. Another blue page appeared informing me of Stop Code WDF violation. Next the system attempted to repaired itself but failed. After 2 plus hours on the phone with truly nice Microsoft Help Desk representatives no solution was found. Luckily,I could my interrupt my HP Pavilion HPE h8-1214 during bootup and go to the HP Start Up Menu. From here I was able to restore the desktop to its original Windows 7 system. All data was lost. The external drive I was using for backup had not been backing up from W10. After W7 was up and running the tech gave me a MS address with code to download W10. Three attempts to download W10 froze at 99%. This morning I recontacted MS. After providing model information I was told that although W10 had ran on my PC for some time it actually was not compatible. Seems it did not have the correct drivers. He detailed how the MS compatibility test was gravely misleading. Contacting HP proved they would not even talk to me about my older Pavilion HPE. In that regard I am send HP an email. I've decided to make a fresh start with Windows 7. W7 had always performed well so this is a no brainer. I'm not going to buy a new PC or laptop just to run W10.
I'm quietly hoping one of you can tell how to resurrect W10 but since I am a novice and all of my data is lost anyway so a still good PC with W7 is better than nothing.
lp
Last edited by lpatrick; 13 Oct 2016 at 15:56.