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Win 10 reset stuck at 17% & now hangs at Samsung Logo
hello.
brand new here with no issues other than the header.
i was resetting windows 10 home as i "was selling said laptop" and it hung at 17% and proceeded to stay there for around 7 hours. i restarted the machine and its now stuck at the Samsung logo. i can get into the BIOS but im not a tech. is there a setting i may access to set me on my way or is my motherboard most likely dead or dying?
i downloaded iso of win 10 from the windows site to usb flash and dvd but par for course, its not reading from either media.
any help at all is greatly appreciated.
heres the system as i know it minus the motherboard as best buy upgraded it while under warranty and didn't forward documentation for new board.
Samsung NP-300E5E
2.6GHz Intel Core i5-3230M
8 gb
intel hd 4000
bios ver: p08rbd
windows 10 home
thanks.