Anniversary update fails

  1. Posts : 285
    Windows 10

    Anniversary update fails

    I'm helping a friend with her Toshiba laptop. It came with Windows 7 and she had updated it to windows 10 but could not update to the anniversary version.

    The anniversary update repeatedly failed for me too. So I did a sfc/scannow which found errors and fixed them. I rebooted, turned off the windows firewall, and tried the anniversary update again. This time it started installing, warning me it will restart several times. But after a while it just shutdown and stayed shutdown. So after a long wait I restarted manually. It booted up with a message saying it was restoring the "previous version" which turned out to be windows 10.
    How should I proceed?
      My Computer

  2. Matthew Wai's Avatar
    Posts : 5,798
    Windows 10 Home 20H2

    Keep using 1511 or clean-install 1607.
      My Computer

  3. Posts : 285
    Windows 10
    Thread Starter

    Thank you. I downloaded the update iso and used update assistant which worked.
      My Computer


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