Windows 10: No Option to "Reserve" Windows 10. (Windows 7 Home Premium 64-bit.) Solved

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  1.    02 Jun 2015 #1

    No Option to "Reserve" Windows 10. (Windows 7 Home Premium 64-bit.)


    I have just ran and installed all optional Windows Updates, I can confirm that I do have KB3035583 and I meet all system requirements for the operating system. I also meet all of the following points published by Microsoft:

    If you donít see the Get Windows 10 app on your PC, it might be because:
    • Your device isnít up-to-date with at least Windows 7 SP1 or Windows 8.1 Update.
    • Windows Update is turned off or is not set to received updates automatically.
    • Youíve blocked or uninstalled the necessary Windows Update functionality.
    • Your device is not running genuine Windows.


    I have no hope left, I have been trying to resolve this for a few hours now. No luck. Is there anything else I need to know or any more updates I may need? Thanks.
      My ComputerSystem Spec

  2.    02 Jun 2015 #2

    Have you done a scan/now? I had issues similar to yours. My KB3035583 file was corrupt and had to be fixed. if it is that, fairly easy work around on it.
    SFC /SCANNOW Command - System File Checker - Windows 7 Help Forums
      My ComputerSystem Spec

  3.    02 Jun 2015 #3

    fliphusker said: View Post
    Have you done a scan/now? I had issues similar to yours. My KB3035583 file was corrupt and had to be fixed. if it is that, fairly easy work around on it.
    SFC /SCANNOW Command - System File Checker - Windows 7 Help Forums
    I am currently running the scan. I'll be back in around 10-15 mins with the results. Thanks
      My ComputerSystem Spec

  4.    02 Jun 2015 #4

    I am absolutely no expert, not even close. I just fixed my own issue it all. The CBS.log is going to be quite large. What i did was when I opened it in notepad I hit the edit at top and went to find. In the box I typed in "find" no quotes. It is a very specific thing and will tell you what/if anything is corrupted.
    I used it simply as a starting point
      My ComputerSystem Spec

  5.    02 Jun 2015 #5

    The "sfc /scannow" came up with no errors. The sfcdetails.txt file was empty, so I am now running "sfc /verifyonly", I will then open the file again and see if the results change, if not, I'm not sure where to turn next.

    EDIT:

    I have ran both scans for the log file to come up blank... Any suggestions on what to do next?!
    Click image for larger version. 

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      My ComputerSystem Spec

  6.    02 Jun 2015 #6

    Sorry that is the best I can do. With that solving my issue it took me down another path. I do wish you the best of luck in this experience.
      My ComputerSystem Spec

  7.    02 Jun 2015 #7

    I want to reserve my free copy of Windows 10, but I dont see - Microsoft Community

    See if that thread helps. The command there magically put the ten icon in my tray like it was supposed to be.
      My ComputerSystem Spec

  8.    02 Jun 2015 #8

    Tamzin said: View Post
    I have just ran and installed all optional Windows Updates, I can confirm that I do have KB3035583 and I meet all system requirements for the operating system. I also meet all of the following points published by Microsoft:

    [/FONT][/COLOR][/LIST]

    I have no hope left, I have been trying to resolve this for a few hours now. No luck. Is there anything else I need to know or any more updates I may need? Thanks.
    I finally got the icon to appear on my taskbar 5 mins ago.
    So, this is how I did it:
    1. Download and run this tool: https://support.microsoft.com/en-us/...?wa=wsignin1.0
    2. uninstall KB3035583 and rebooted my computer
    3. Run again the previous tool, which was already downloaded in my computer (filename: WindowsUpdateDiagnostic.diagcab)
    4. Run the Windows Update. The previous update was found and installed.
    5. Rebooted my computer again.
    6. Checked again for updates - 2 new updates were found (I don't know why they were missing until now), I don't remember exactly what KB's... sorry about this
    7. Windows Update was asking for reboot so I rebooted my computer again
    8. Made sure that "Customer Experience Improvement Program" was set to "No". I really don't want this.
    Note: I left # 8 as "yes" so I don't think that really matters.
    If you don't get the icon after doing the steps 1-4 then continue with the others and then post here and I will post the rest of the script that was included that I didn't have to do ok.
    I do think running the tool was the key to fix the bug in my system.

    good luck
      My ComputerSystem Spec

  9.    02 Jun 2015 #9

    cyberrufus said: View Post
    I want to reserve my free copy of Windows 10, but I dont see - Microsoft Community

    See if that thread helps. The command there magically put the ten icon in my tray like it was supposed to be.
    I tried this earlier before I installed updates abut it's now stuck in an infinite loop.... No errors though...
      My ComputerSystem Spec

  10.    02 Jun 2015 #10

    Tamzin said: View Post
    I tried this earlier before I installed updates abut it's now stuck in an infinite loop.... No errors though...
    Did you attempt the change in the script suggested by NathanRB in his post? I got the endless loop too and tweaked the script and it worked.
      My ComputerSystem Spec


 
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