1.    29 Sep 2016 #1
    Join Date : Sep 2015
    Posts : 3
    Windows 10

    "Nothing" only choice to keep for repair install


    Hey All, I am trying to do a repair install of Windows 10 with an .iso DVD. My only choice is to keep nothing when I want to keep personal files & apps. There is a message at the bottom that says "You can't keep Windows settings, personal files, and apps because your current version of Windows might be installed in an unsupported directory". It's installed in C:\Windows. Regards,
      My ComputerSystem Spec
  2.    29 Sep 2016 #2
    Join Date : Oct 2013
    NW Florida
    Posts : 9,239
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint

    See if there is anything in this tutorial that will help you. You need to use the same ISO file of the build you are running too. Repair Install Windows 10 with an In-place Upgrade - Windows 10 Forums
      My ComputersSystem Spec
  3.    29 Sep 2016 #3
    Join Date : Jan 2015
    UK, Midlands
    Posts : 10,439
    Win 10 Pro (1703)

    This can also occur if you modify the environment variable %programfiles% for example.
      My ComputerSystem Spec
  4.    29 Sep 2016 #4
    Join Date : Sep 2015
    Posts : 3
    Windows 10
    Thread Starter

    Quote Originally Posted by essenbe View Post
    See if there is anything in this tutorial that will help you. You need to use the same ISO file of the build you are running too. Repair Install Windows 10 with an In-place Upgrade - Windows 10 Forums
    Thanks for the link. It says that the installation media I'm using isn't the same as the original. I upgraded to Windows 10 via a download pushed by Microsoft. So, I'm not sure how I could use the original install media again. Is there some workaround other than copying off my data, doing a clean install and reinstalling my apps & data so that the next time I need to do a repair install I can use the same media?
      My ComputerSystem Spec
  5.    29 Sep 2016 #5
    Join Date : Sep 2015
    Posts : 3
    Windows 10
    Thread Starter

    Quote Originally Posted by dalchina View Post
    This can also occur if you modify the environment variable %programfiles% for example.
    Thanks, I didn't intentionally modify it. If it was modified, I don't know how to find out what it's value was before to try resetting it.
      My ComputerSystem Spec
  6.    29 Sep 2016 #6
    Join Date : May 2015
    Posts : 1,624
    Win 10 X64 Pro 15063

    Are you sure that it isn't simply a version mismatch? Home or Pro, language, etc.
      My ComputerSystem Spec
  7.    29 Sep 2016 #7
    Join Date : Oct 2013
    NW Florida
    Posts : 9,239
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint

    Please do us a favor. Right click the start flag and select system and post a screenshot of that. Also, in the search box type winver and post a screenshot of that. This will tell you how to post screenshots here. https://www.tenforums.com/tutorials/1...en-forums.html. That will help us to know what you have and how to best help you.
      My ComputersSystem Spec
  8.    29 Sep 2016 #8
    Join Date : Jul 2015
    Posts : 832
    Windows 10 Home

    Try to download the ISO from here, being very careful to download the correct version, language, bitness -
    https://www.microsoft.com/en-us/soft.../windows10ISO/

    PS; downloading a new ISO worked for one of our most veteran members here -
    https://www.tenforums.com/installatio...supported.html

    You can do a quick test by putting this on your desktop, r-click and select Open/Mount, then run setup.exe and see if the message reappears. If not, simply finish in-place repair w/o DVD.
      My ComputerSystem Spec

 


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