Win 10 Ann Ed clean install gets stuck in boot up!


  1. Posts : 39
    Win 10
       #1

    Win 10 Ann Ed clean install gets stuck in boot up!


    Hi ALL,

    I have a small Dell Zino PC acting as a HTPC and it gave me fits trying to update to Win 10 Ann Ed. So I did a clean install and that seemed to work. But then a few times it got stuck booting up. It gets past the BIOS screens and gets into the first Win 10 screen, the one with the blue window and the revolving balls at the bottom. Then it gets stuck on that screen with the balls continuing to revolve but there is no disk activity and after 5 minutes I had to power off and on to try to get out of it. One time even that did not work so when it rebooted it offered me to do some troubleshooting and I let it go for an hour and it eventually said it could not find anything wrong. I let it continue and that time it did boot up all the way into Win 10.

    Anyone else see this happen or have a suggestion on what I could look into?

    Thanks,
    Gerry
      My Computer


  2. Posts : 1,983
    Windows 10 x86 14383 Insider Pro and Core 10240
       #2

    I don't know the Zino, but on searching for it, I think it has an AMD Athlon X2 3250e CPU, 3GB SDRAM and 256MB ATI Radeon HD 3200 graphics, and came with Windows 7 64-bit Home Premium, so probably it upgraded to 64-bit Windows 10 Home.

    With Windows 7 drivers - I am guessing that Dell has not made Windows 10 drivers available, - its upgradeability to 10 may be somewhat limited. Looking at Device Manager is the place to start for problem devices, and which drivers have been replaced during the upgrade install with Microsoft Windows 10 Generic drivers - which may not work optimally, and may cause hardware conflicts.
      My Computers


  3. Posts : 39
    Win 10
    Thread Starter
       #3

    Fafhrd said:
    I don't know the Zino, but on searching for it, I think it has an AMD Athlon X2 3250e CPU, 3GB SDRAM and 256MB ATI Radeon HD 3200 graphics, and came with Windows 7 64-bit Home Premium, so probably it upgraded to 64-bit Windows 10 Home.

    With Windows 7 drivers - I am guessing that Dell has not made Windows 10 drivers available, - its upgradeability to 10 may be somewhat limited. Looking at Device Manager is the place to start for problem devices, and which drivers have been replaced during the upgrade install with Microsoft Windows 10 Generic drivers - which may not work optimally, and may cause hardware conflicts.
    Hi Fafhrd,

    Thanks very much for the suggestion and I will take a look in the Device Mgr. However when I was doing the clean install I did see that there was an AMD driver for the display and I had upgraded to Win 10 on this PC when it first came out almost a year ago and it was very stable as far as booting up and getting into Windows. I wouldn't think there would be a new driver needed for the Ann Ed vs. the original Win 10 install.

    But who knows how MS sets things up so I will see if I can determine if any of the drivers are causing the problem.

    Gerry
      My Computer


  4. Posts : 4,224
    Windows 10
       #4

    I know lots of mavens and gurus here have an antipathy to driver scanners. That said, I do find them useful to get a rude'n'crude reading of driver health and currency. To that end, you might try running the Windows Update Minitool and turning it loose on your Zino to see what it has to say about drivers. You don't need to use it to install them, but it may be useful or instructive to see what it finds missing and/or outdated.
    HTH,
    --Ed--
      My Computers


  5. Posts : 39
    Win 10
    Thread Starter
       #5

    EdTittel said:
    I know lots of mavens and gurus here have an antipathy to driver scanners. That said, I do find them useful to get a rude'n'crude reading of driver health and currency. To that end, you might try running the Windows Update Minitool and turning it loose on your Zino to see what it has to say about drivers. You don't need to use it to install them, but it may be useful or instructive to see what it finds missing and/or outdated.
    HTH,
    --Ed--
    Hi Ed,

    Thanks for the suggestion, but I think I'm going to leave it alone for now. The last couple of times it booted up fine and did not get caught in that first revolving balls screen other than for a few seconds and then moved on to the next screens and then to Win 10. I'm hoping that when it tried to "repair" the problem even though it said it didn't find anything wrong it did check the disk and other things and maybe just doing that cleared up the problem. I also am quite leery about running any of those scanners and will leave that as a last resort!

    Thanks again,
    Gerry
      My Computer


  6. Posts : 21
    Windows 10 Enterprise x64 Build 1607
       #6

    UEFI bios?If so boot from windows media, start like you are going to install. Choose repair my pc, find the command prompt. Once you have an open command window, type disk part. Then enter select disk 0 and hit enter. Then enter clean (this is going to wipe that drive clean so if you have any data on it back it up first. )Then enter create part pri and hit enterThe enter format fs=ntfs quick and hit enterThen enter Active.Now enter exit, then close the other command window. Reboot from the media and do a clean install.
      My Computer


  7. Posts : 39
    Win 10
    Thread Starter
       #7

    Haxcid said:
    UEFI bios?If so boot from windows media, start like you are going to install. Choose repair my pc, find the command prompt. Once you have an open command window, type disk part. Then enter select disk 0 and hit enter. Then enter clean (this is going to wipe that drive clean so if you have any data on it back it up first. )Then enter create part pri and hit enterThe enter format fs=ntfs quick and hit enterThen enter Active.Now enter exit, then close the other command window. Reboot from the media and do a clean install.
    No my PC is a few years old and is just a plain old BIOS. But I can still do what you suggest and in fact if the problem persists that's exactly what I'll be doing as the clean install I did before I left all the disk partitions alone and installed into the largest partition. But for now it seems to be working ok so the procedure you describe will be my next step if the problem comes back.

    Thanks,
    Gerry
      My Computer


  8. Posts : 1
    Windows
       #8

    gerryex said:
    Hi ALL,

    I have a small Dell Zino PC acting as a HTPC and it gave me fits trying to update to Win 10 Ann Ed. So I did a clean install and that seemed to work. But then a few times it got stuck booting up. It gets past the BIOS screens and gets into the first Win 10 screen, the one with the blue window and the revolving balls at the bottom. Then it gets stuck on that screen with the balls continuing to revolve but there is no disk activity and after 5 minutes I had to power off and on to try to get out of it. One time even that did not work so when it rebooted it offered me to do some troubleshooting and I let it go for an hour and it eventually said it could not find anything wrong. I let it continue and that time it did boot up all the way into Win 10.

    Anyone else see this happen or have a suggestion on what I could look into?

    Thanks,
    Gerry
    Are you still having this issue?

    Any way you can boot with another OS and share logs?
      My Computer


  9. Posts : 39
    Win 10
    Thread Starter
       #9

    landers said:
    Are you still having this issue?

    Any way you can boot with another OS and share logs?
    Thanks for asking but soon after I started this thread the problem seemed to go away and I've been able to boot into the PC several times since then without any problem. I'm not sure what I did, if anything, to fix it but for now it seems to be working properly.

    Gerry
      My Computer


  10. Posts : 2,832
    Windows 10 Pro X64
       #10

    Hi,

    Then enter create part pri and hit enterThe enter format fs=ntfs quick and hit enterThen enter Active.Now enter exit, then close the other command window. Reboot from the media and do a clean install.
    There's no need for all that really.
    All Win 10 needs is a sufficient amount of unallocated space on the drive and it will handle it. Bios, CSM or UEFI mode.

    Cheers,
      My Computers


 

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