1.    24 Sep 2016 #1
    Join Date : Jul 2015
    Posts : 144
    Windows 10

    Reinstalling Windows 10


    A laptop that ran W10, was recovered to W8.1, and runs fine.

    Wanting the reinstall W10, I ran the Media Creation tool.
    All went well right up to the end, then it hung on the Dell logo post screen. No error messages, no beeps.

    Where did I go wrong? Is there a better way to accomplish the upgrade?

    The only mistake I made during the process was specifying the wrong time zone. Could that have caused the issue?

    Many thanks
      My ComputersSystem Spec
  2.    24 Sep 2016 #2
    Join Date : Jan 2015
    UK, Midlands
    Posts : 10,448
    Win 10 Pro (1703)

    Hi, in reinstalling '10, can you confirm you did this as a clean install rather than an upgrade from '8?

    And can you confirm any old partitions were removed before installing?

    Using e.g. this:
    Bootable Partition Manager| MiniTool Partition Wizard Bootable Edition
    as your PC won't boot, please post a clear photo of your disks and partitions.

    As a result of using the media creation tool, do you now have a physical bootable Win 10 medium?
      My ComputerSystem Spec
  3.    24 Sep 2016 #3
    Join Date : Jul 2015
    Posts : 144
    Windows 10
    Thread Starter

    [QUOTE=dalchina;821755]Hi, in reinstalling '10, can you confirm you did this as a clean install rather than an upgrade from '8?[/quote\

    Thanks for checking in dalchina.
    The route I took was TROUBLESHOOTING|RECOVER FROM A (USB) DRIVE. It states that all files and programs will be removed.

    And can you confirm any old partitions were removed before installing?
    I cannot. (See image.)

    Using e.g. this:
    Bootable Partition Manager| MiniTool Partition Wizard Bootable Edition
    as your PC won't boot, please post a clear photo of your disks and partitions.
    I downloaded pwfree92-x64.iso and extracted it with 7Zip. But that revealed only four folders, with nothing in any of them that indicated how the program is launched?

    As a result of using the media creation tool, do you now have a physical bootable Win 10 medium?
    No. This laptop has no optical drive and as I recall the media creation tool lists two choices: upgrade now or create an ISO on an optical drive. So I chose the former.

    Perhaps you can clarify this for me: When a recovery USB drive is used, is it simply providing recovery choices, which then (as described above) load the recovery partition from the hard disk? If that's the case I don't want to fiddle with the recovery partition.

    Or, instead, does the USB drive contain a copy of the recovery partition, which then loads from the USB? I think that this is the case as a prompt appears when creating the recovery drive that says "you can delete the hard disc recovery partition to conserve space.

    Win 8.1 is running fine as I write this. It was the effort to update back to 10 that failed. 10 was also working well earlier.
    Attached Thumbnails Attached Thumbnails disk.jpg  
    Last edited by borgus; 24 Sep 2016 at 10:54.
      My ComputersSystem Spec
  4.    24 Sep 2016 #4
    Join Date : Jan 2015
    UK, Midlands
    Posts : 10,448
    Win 10 Pro (1703)

    Do you wish to upgrade to '10 or clean install?

    Hint- a clean install is likely to be more reliable.

    Do you have a full backup of all your data?
    Do you have many programs to reinstall?

    Note: as you appear to have partitions from the attempted Win 10 install, that will need attention.
    The simplest route would be to clean install.

    When I know which way you want to go, I'll look at all your other issues. Thanks.
      My ComputerSystem Spec
  5.    24 Sep 2016 #5
    Join Date : Jul 2015
    Posts : 144
    Windows 10
    Thread Starter

    As I mentioned, the laptop has no optical drive. When I earlier attempted to use the media creation tool to 'update now' from W8.1 the system hung on the Dell logo screen towards the end of the process.

    Sure, I'd love to do a clean install, returning W10 to the laptop. Files are all backed up, and very few programs were installed. I am at this moment again recovering W8.1 from the USB drive - this time using the 'clean' option.

    Since it appears that the recovery drive contains the W8.1 recovery partition - though you didn't confirm this - would it be wise to delete both hard drive recovery partitions - if they still exist after this clean install - while in W8.1? Then attempt the media creation tool update once again or use some other approach?

    Kindly can lead me through what you consider best (and simplest), step-by-step. Many thanks for your time.
      My ComputersSystem Spec
  6.    24 Sep 2016 #6
    Join Date : Jan 2015
    UK, Midlands
    Posts : 10,448
    Win 10 Pro (1703)

    Hi, first step: create a bootable USB flash drive which you will use to install Win10, noting you have no optical drive.
    Windows 10 ISO Download - Windows 10 Forums
    See option 2, noting section 8 where you can select a flash drive. (At least 3Gb).

    I would guess your larger Recovery partition is the Win 8 manufacturer's recovery partition. Clearly I can't know for sure, but that's a reasonable assumption.

    I would prefer to deal with the partitions using a partition manager, but that's my personal preference, so we'll use the Windows installation procedure to delete partitions we don't need.

    Here's the Win 10 installation procedure for you to read thru and familiarise yourself with. Look carefully at the (rather minimal) info on partitions.
    How to Install Windows 10 on Your PC
      My ComputerSystem Spec
  7.    24 Sep 2016 #7
    Join Date : Jul 2015
    Posts : 144
    Windows 10
    Thread Starter

    Very good, Dalchina. Had either overlooked or forgotten about the USB option for the ISO.

    After many hours and guidance of a local guru, we have a clean install. Used an ISO (Media Creation Tool). There's an option to delete all partitions. That left only C: and System Reserved. W8.1 is finally history.

    Perhaps the multiple recovery partitions caused problems? Thanks for your persistence and courtesy.
    Last edited by borgus; 24 Sep 2016 at 21:09.
      My ComputersSystem Spec

 


Similar Threads
Thread Forum
Solved reinstalling windows 10
hello when you need to reinstall windows 10 and you got windows 10 via the free upgrade, do you have to first install windows 7/8 to then upgrade to windows 10 or can you just install windows 10 cleaning and then just type in the existing key to...
Installation and Upgrade
Reinstalling Windows from a USB
Well, I'm doing this. I chose not to keep any files and so Windows proceeded to install but gave me no option to format C Dive. After installing, there were a bunch of left over program folders on C Drive plus the Windows.old folder. Have I missed...
Installation and Upgrade
Windows reinstalling itself by itself
I just received the following note from one of my customers who is better then the average PC user. (As you may be able to tell) Anyone heard of this? Pete...
General Support
reinstalling windows ten from my MAC
I upgraded to Windows 10 (Lenovo T410 Win 8) when prompted by microsoft. The upgrade seem successful but Initially the system ran very very slow and then finally BSOD error code #OxOOOO225. I tried starting in safe mode, restarting, restarting again...
BSOD Crashes and Debugging
Reinstalling Windows 10 in new SSD
I have an Asus UX32LN which was upgraded to WIndows 10. I want to replace the HDD to SSD. If I install the Windows 10 in the new SSD, where will I get the product key? Thank you!
Installation and Upgrade
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 05:58.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums