New
#1
Anniversary update and problem Realtel Audio driver
I have a new Lenovo Ideapad 500 15isk with i5 processor, 12 GB RAM, a 1 TB hard drive and running Windows 10 Home.
I have just been urged to install the Anniversary Update but I always run into the same problem. After downloading the update the update starts but at some point in the process it tells Me that the Realtek High Definition Audio Driver is not Windows 10 compatible (even though it has worked without problem in the past).
It then asks me to uninstall the driver, which I agree to and the driver is then (apparently) uninstalled. A restart is requested but after the restart the driver still appears to be there and the next attempt at installing the Anniversary Update fails at the same point.
I have tried to manually remove the driver without success and I have tried to update the diver but changes nothing changes and the same error always occurs.
How can I overcome this impasse?