No cursor during windows 10 installation


  1. Posts : 1
    windows 10
       #1

    No cursor during windows 10 installation


    Using MediaCreationTool I made a bootable USB with the windows 10 from my computer to install it in my new Lenovo g50-30.

    When I get to the setup (where i would select the language to install and so on) I have no mouse cursor and the keyboard doesn't work either.

    I spent a few hours googling solutions but found nothing.
      My Computer


  2. Posts : 13,775
    Win10 Version 22H2 Pro and Home, Win11 Pro and Home
       #2

    What I've seen with that issue is that USB devices are being used and are plugged into USB 3.0 ports. I have moved them to USB 2.0 ports and they worked. The issue usually is the BIOS supports USB 2.0 devices but requires the Operating System to be loaded to install drivers for USB 3.0. The same can happen with older USB Printers, don't like the USB 3.0 ports. Last one I had to deal with would print half of a page then lose communication with the computer, had no problems with USB 2.0 ports.
      My Computers


  3. IJE
    Posts : 1
    Windows 10
       #3

    No Cursor Problem - TouchPad


    I too saw no cursor when attemting to move forward from the initial screen. But I found that by plugging in a USB Mouse that the cursor then appeared. Windows Update does not seem to recognise the touchpad as a pointing device.
      My Computer


 

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