BSOD during upgrade on Dell laptop....I'm stuck here...


  1. Posts : 23
    Windows 10 Pro: 10.0.19042
       #1

    BSOD during upgrade on Dell laptop....I'm stuck here...


    Okay, so here's what I did to my Dell Inspiron 15 7559:

    It had Windows 10 Home already installed on it. But I wanted Windows 10 Pro 64bit. So while I was in the running system, I used Minitool Partition Wizard to format the C drive. Knowing that it was gonna scream since I was in Windows, I restarted the machine to allow the partition program to format the C drive upon bootup. It seemingly did although it seemed like to happened too fast. But I figured things were okay.

    So I figured I was ready to install the new Windows 10 Pro 64bit version of Windows on the laptop now. I got my thumb drive and made it into a bootable Win10 device (using Rufus) hoping it would install a clean version of Windows. When I finally figured out how to change the boot sequence in the Dell BIOS to USB drive, I inserted the thumb drive into the laptop. Rebooted the laptop. And got a BSOD mentioning 'PAGE_FAULT_IN_NONPAGED_AREA,...

    So, I'm not sure what happened. I figured it didn't like the hard drive that was on the system so I swapped it out for an SSD drive, then an SSHD and the same BSOD occurred. I even installed an M.2 SSD but the same BSOD appeared yet again.

    Should I try the classic install method using a Windows 10 Pro DVD? I have an external DVD drive that I can use to install the 'old school' way.

    I'm stuck. Not sure what to do now. I welcome suggestions.
      My Computer


  2. Posts : 7,898
    Windows 11 Pro 64 bit
       #2

    I don't know what you have done but you could have just upgraded to the Pro version for which you need a license key. The simplest way to create a bootable installation USB stick is to use the Media Creation tool or install from the ISO file - see these https://www.tenforums.com/tutorials/2...dows-10-a.html and https://www.tenforums.com/tutorials/9...-download.html

    You will probably have to clean install Windows 10 Home which should auto-activate if it was previously activated. Then upgrade it to Pro from PC Settings.
      My Computers


  3. Posts : 23
    Windows 10 Pro: 10.0.19042
    Thread Starter
       #3

    Steve C said:
    I don't know what you have done but you could have just upgraded to the Pro version for which you need a license key. The simplest way to create a bootable installation USB stick is to use the Media Creation tool or install from the ISO file - see these https://www.tenforums.com/tutorials/2...dows-10-a.html and https://www.tenforums.com/tutorials/9...-download.html

    You will probably have to clean install Windows 10 Home which should auto-activate if it was previously activated. Then upgrade it to Pro from PC Settings.
    I will try to put Windows 10 Pro onto a DVD and seeing if it will reboot from that rather than a thumb drive.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 02:47.
Find Us




Windows 10 Forums