windows not allowing me to factory reset my tablet


  1. Posts : 1
    10
       #1

    windows not allowing me to factory reset my tablet


    toshiba encore 2
    i tried within the the tablet via pc settings-recovery-get started says there was a problem resetting your PC
    when i try by using the power key and volume + says error code 0xc000025

    and via pc settings-recovery advnace startup -troubleshoot-advanced options -it asks me for a recovery key how many digits is this and or letters. causeit only gives me a numeric keyboard.>????
      My Computer


  2. Posts : 4,224
    Windows 10
       #2

    I assume you're looking for a BitLocker Recovery key. As long as you've tied your machine to a Microsoft account, you can dig into this FAQ and get the information you need to recover that key. Just used it to check my recovery keys and indeed, they're all purely numeric (48 digits' worth!).
    HTH,
    --Ed--
      My Computers


 

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