Windows 10 Upgrade Assistant asking for product key


  1. Posts : 15
    Windows 10 Home
       #1

    Windows 10 Upgrade Assistant asking for product key


    Hello,
    I have been trying to upgrade from Windows Update, but for some reason it won't work, so I thought I can use the Windows 10 Upgrade Assistant.

    Once the "Updating to Windows 10" section is complete, it will open a Windows 10 Setup window. It asks for product key. I don't have it since I'm trying to upgrade and think that it will use the digital license.

    Running genuine Windows 10, and I disabled the antivirus.

    I appreciate any kind of help.

    Thanks.
    Attached Thumbnails Attached Thumbnails Windows 10 Upgrade Assistant asking for product key-screenshot-71-.png  
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  2. sn00ker's Avatar
    Posts : 547
    10 pro 64
       #2

    Hi ... Has this PC ever been activated by windows 10 prior to July 29 of this year ? And what's the original operating system ?
      My Computer


  3. Posts : 15
    Windows 10 Home
    Thread Starter
       #3

    sn00ker said:
    Hi ... Has this PC ever been activated by windows 10 prior to July 29 of this year ? And what's the original operating system ?
    Of course, I activated my Windows 10 even before 2016.

    Original OS (pre-installed) is Windows 8, then I upgrade it to Windows 8.1, then Windows 10.
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  4. sn00ker's Avatar
    Posts : 547
    10 pro 64
       #4

    Ok, then below your windows keys screen you should see an option don't having keys, if you click that follow by next it should continue to install Windows ... like the pic below

    Windows 10 Upgrade Assistant asking for product key-ximg_56dba817c45b7.png.pagespeed.gp-jp-jw-pj-js-rj-rp-rw-ri-cp-md.ic.t_9f2jxecb.png
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  5. bobkn's Avatar
    Posts : 3,603
    Win 10 X64 Pro 20H2 19042.685
       #5

    ammar18 said:
    Hello,
    I have been trying to upgrade from Windows Update, but for some reason it won't work, so I thought I can use the Windows 10 Upgrade Assistant.

    Once the "Updating to Windows 10" section is complete, it will open a Windows 10 Setup window. It asks for product key. I don't have it since I'm trying to upgrade and think that it will use the digital license.

    Running genuine Windows 10, and I disabled the antivirus.

    I appreciate any kind of help.

    Thanks.
    Usually, you get asked for a key when the upgrade version you have downloaded does not match the installed version of Win 10. That may include things like single language, bitness, etc.
      My Computers

  6. NavyLCDR's Avatar
    Posts : 15,505
    Windows 10 Pro
       #6

    @ammar18,

    If you run winver and post the results here, and open a command prompt (admin) [it's an option if you right click on the start icon] and run:
    slmgr /dlv

    and post those results here, we can help you more. Examples:

    winver:

    Windows 10 Upgrade Assistant asking for product key-capture.jpg

    slmgr /dlv:

    Windows 10 Upgrade Assistant asking for product key-capture1.jpg
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  7. Posts : 15
    Windows 10 Home
    Thread Starter
       #7

    NavyLCDR said:
    *snip*
    This is all I got.
    Attached Thumbnails Attached Thumbnails Windows 10 Upgrade Assistant asking for product key-capture.png   Windows 10 Upgrade Assistant asking for product key-capture-2.png  
    Last edited by ammar18; 13 Aug 2016 at 23:46. Reason: to remove the quote
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  8. NavyLCDR's Avatar
    Posts : 15,505
    Windows 10 Pro
       #8

    So make sure that you are attempting to upgrade to the Home Single Language Edition. The "about" system settings screen will tell you if it is 32-bits or 64-bits (operating system):

    Windows 10 Upgrade Assistant asking for product key-capture.jpg

    Using the media creation tool, you want the matching 32-bit or 64-bit Single Language Edition:

    Windows 10 Upgrade Assistant asking for product key-capture1.jpg

    From the Windows 10 ISO download site, it's just listed as Single Language Edition:

    Windows 10 Upgrade Assistant asking for product key-capture2.jpg

    Doing an upgrade to the correct edition Anniversary Update should not ask for a product key.
      My Computer


  9. Posts : 15
    Windows 10 Home
    Thread Starter
       #9

    I'll try the ISO solution...

    MCT somehow won't start, even with admin, compatibility set to Windows 8.

    EDIT : Tried to fix my windows image (dism command), and MCT works! It's now downloading Windows 10. Thank you for all your help :)
    Last edited by ammar18; 14 Aug 2016 at 00:53. Reason: adding info
      My Computer


 

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