Windows 10: Windows 10 Upgrade Assistant asking for product key Solved

  1.    13 Aug 2016 #1

    Windows 10 Upgrade Assistant asking for product key


    Hello,
    I have been trying to upgrade from Windows Update, but for some reason it won't work, so I thought I can use the Windows 10 Upgrade Assistant.

    Once the "Updating to Windows 10" section is complete, it will open a Windows 10 Setup window. It asks for product key. I don't have it since I'm trying to upgrade and think that it will use the digital license.

    Running genuine Windows 10, and I disabled the antivirus.

    I appreciate any kind of help.

    Thanks.
    Attached Thumbnails Attached Thumbnails Screenshot (71).png  
      My ComputerSystem Spec

  2.    13 Aug 2016 #2

    Hi ... Has this PC ever been activated by windows 10 prior to July 29 of this year ? And what's the original operating system ?
      My ComputerSystem Spec

  3.    13 Aug 2016 #3

    sn00ker said: View Post
    Hi ... Has this PC ever been activated by windows 10 prior to July 29 of this year ? And what's the original operating system ?
    Of course, I activated my Windows 10 even before 2016.

    Original OS (pre-installed) is Windows 8, then I upgrade it to Windows 8.1, then Windows 10.
      My ComputerSystem Spec

  4.    13 Aug 2016 #4

    Ok, then below your windows keys screen you should see an option don't having keys, if you click that follow by next it should continue to install Windows ... like the pic below

    Click image for larger version. 

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ID:	96062
      My ComputerSystem Spec

  5.    13 Aug 2016 #5

    ammar18 said: View Post
    Hello,
    I have been trying to upgrade from Windows Update, but for some reason it won't work, so I thought I can use the Windows 10 Upgrade Assistant.

    Once the "Updating to Windows 10" section is complete, it will open a Windows 10 Setup window. It asks for product key. I don't have it since I'm trying to upgrade and think that it will use the digital license.

    Running genuine Windows 10, and I disabled the antivirus.

    I appreciate any kind of help.

    Thanks.
    Usually, you get asked for a key when the upgrade version you have downloaded does not match the installed version of Win 10. That may include things like single language, bitness, etc.
      My ComputerSystem Spec

  6.    13 Aug 2016 #6

    @ammar18,

    If you run winver and post the results here, and open a command prompt (admin) [it's an option if you right click on the start icon] and run:
    slmgr /dlv

    and post those results here, we can help you more. Examples:

    winver:

    Click image for larger version. 

Name:	Capture.JPG 
Views:	26 
Size:	39.7 KB 
ID:	96074

    slmgr /dlv:

    Click image for larger version. 

Name:	Capture1.JPG 
Views:	1 
Size:	64.6 KB 
ID:	96075
      My ComputerSystem Spec

  7.    13 Aug 2016 #7

    NavyLCDR said: View Post
    *snip*
    This is all I got.
    Attached Thumbnails Attached Thumbnails Capture.PNG   Capture 2.PNG  
    Last edited by ammar18; 13 Aug 2016 at 23:46. Reason: to remove the quote
      My ComputerSystem Spec

  8.    14 Aug 2016 #8

    So make sure that you are attempting to upgrade to the Home Single Language Edition. The "about" system settings screen will tell you if it is 32-bits or 64-bits (operating system):

    Click image for larger version. 

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ID:	96087

    Using the media creation tool, you want the matching 32-bit or 64-bit Single Language Edition:

    Click image for larger version. 

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Size:	43.5 KB 
ID:	96088

    From the Windows 10 ISO download site, it's just listed as Single Language Edition:

    Click image for larger version. 

Name:	Capture2.JPG 
Views:	3 
Size:	81.0 KB 
ID:	96090

    Doing an upgrade to the correct edition Anniversary Update should not ask for a product key.
      My ComputerSystem Spec

  9.    14 Aug 2016 #9

    I'll try the ISO solution...

    MCT somehow won't start, even with admin, compatibility set to Windows 8.

    EDIT : Tried to fix my windows image (dism command), and MCT works! It's now downloading Windows 10. Thank you for all your help
    Last edited by ammar18; 14 Aug 2016 at 00:53. Reason: adding info
      My ComputerSystem Spec


 

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