Install over Windows 7 has problems - can I reinstall over Windows 7

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  1. Posts : 1,058
    Windows 10 Pro
    Thread Starter
       #71

    ADWCleaner Log

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  2. Posts : 1,058
    Windows 10 Pro
    Thread Starter
       #72

    Task Manager View

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  3. Posts : 16,325
    W10Prox64
       #73

    Nisko said:
    Thank you. Nothing of interest there.
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  4. Posts : 16,325
    W10Prox64
       #74

    Nisko said:
    @essenbe. Have a look at his explorer.exe - he has 2 of them running concurrently, and their PIDs are astronomical.
    I have one computer that was booted this morning and the PID is on 580.
    I have another that has been on and off, sleeping over the course of 4 days and the PID is 6536.
    I have a 3rd machine that has also been on and off, sleeping for about 4 days as well, and it's PID is 4336.

    He has two instances, from a repair install today - and the PIDs are 11K and 12K. I think we need to look at the installed programs, and also try troubleshooting with a clean boot. What do you think?
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  5. Posts : 16,325
    W10Prox64
       #75

    @Nisko can you please answer post #68? I don't see the Explorer.EXE in your screenshot - is it in there now or not?
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  6. Posts : 1,058
    Windows 10 Pro
    Thread Starter
       #76

    Did a system wide search for Explorer.EXE and couldn't find it on my workstation.

    Also, I shut off Avast before I installed Windows 10. Per your suggestion, I removed Avast using Revo Uninstaller Pro - after I installed Windows 10. It was too late to use the Avast Removal Tool.
      My Computer


  7. Posts : 16,325
    W10Prox64
       #77

    Nisko said:
    Did a system wide search for Explorer.EXE and couldn't find it on my workstation.

    Also, I shut off Avast before I installed Windows 10. Per your suggestion, I removed Avast using Revo Uninstaller Pro - after I installed Windows 10. It was too late to use the Avast Removal Tool.
    What tool did you use to perform the search, and do you have "show hidden files and folder" enabled?

    It's been my experience that, having Avast on a system (even if disabled) during an upgrade has historically been a problem, corrupting user accounts and other things. It could be this is a part of the problems you're seeing.

    Post #64 has a screenshot for grabbing a text file of your installed programs using Ccleaner. I'd like to see if there is anything that might not be playing nice with Windows 10.

    No rush.
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  8. Posts : 1,058
    Windows 10 Pro
    Thread Starter
       #78

    simrick said:
    What tool did you use to perform the search, and do you have "show hidden files and folder" enabled?

    It's been my experience that, having Avast on a system (even if disabled) during an upgrade has historically been a problem, corrupting user accounts and other things. It could be this is a part of the problems you're seeing.

    Post #64 has a screenshot for grabbing a text file of your installed programs using Ccleaner. I'd like to see if there is anything that might not be playing nice with Windows 10.

    No rush.
    I used a program called "Search Everything." It check all hidden files and folders - plus system files. So, why couldn't it find Explorer.EXE? I've included the list of programs from Ccleaner in this post. Yes, I AM in a rush as I don't expect to go back to Windows 7 and this glitch in Windows 10 prevents me from completing much because of the blinking and disappearing icons.Attachment 95205

    By the way, thanks again for the help you folks are providing.
      My Computer


  9. Posts : 1,058
    Windows 10 Pro
    Thread Starter
       #79

    By the way, I have a partition large enough to do a clean install of W10 if it would help you folks help me. All I have to do is format it and install from the ISO. But I'm trying, at all possible costs, to avoid starting program installation from scratch. If it turns out that you can't help me, what do you think about me calling Microsoft or Avast support?
      My Computer


  10. Posts : 16,325
    W10Prox64
       #80

    Thanks for the installed programs list. Here's what I see:

    Programs to be updated/check for updates (or get rid of them):
    Adobe Acrobat 4.0 Adobe Systems, Inc. 8/8/2016 5.80 MB 4.0 All users
    AISBackup 3.3 (446) Aquarius I. S. Consultancy Limited 9/20/2014 12.7 MB 3.3 All users
    AMD Catalyst Install Manager Advanced Micro Devices, Inc. 12/22/2015 34.1 MB 8.0.903.0 All users
    BootRacer Greatis Software, LLC 4/25/2015 18.9 MB 4.9.0.390 Bob
    Boxcryptor Classic 1.7 Secomba GmbH 3/10/2015 27.0 MB 1.7.409.131 All users
    Calendar Creator 12 Broderbund Software, Inc. 4/10/2013 677 MB 12.0.1.6 All users
    CDBurnerXP CDBurnerXP 7/1/2013 11.5 MB 4.5.1.4003 All users
    Citrix Online Launcher Citrix 5/25/2015 294 KB 1.0.312 Bob
    CyberLink PowerDVD 9.5 CyberLink Corp. 3/29/2013 88.0 MB 9.5.1.5425 All users
    Dragon NaturallySpeaking 12.5 Nuance Communications Inc. 1/17/2014 6.51 GB 12.50.000 All users
    E-Z Contact Book version 3.1.4.26 Dmitri Karshakevich 9/12/2014 18.8 MB 3.1.4.26 All users
    Font Viewer 2.0 Thinking BIG Information Technology Inc. 5/4/2013 1.00 MB All users
    Garmin BaseCamp Garmin Ltd or its subsidiaries 3/5/2015 76.1 MB 4.4.6 All users
    Garmin Communicator Plugin Garmin Ltd or its subsidiaries 2/27/2014 20.9 MB 4.1.0 All users
    Garmin Communicator Plugin x64 Garmin Ltd or its subsidiaries 2/27/2014 31.9 MB 4.1.0 All users
    Garmin USB Drivers Garmin Ltd or its subsidiaries 2/27/2014 1.11 MB 2.3.1.0 All users
    Google Chrome Google Inc. 10/15/2014 487 MB 52.0.2743.116 All users
    Google Earth Google 6/3/2015 213 MB 7.1.5.1557 All users
    Google Earth Pro Google 3/23/2015 106 MB 7.1.2.2041 All users
    Google Update Helper 3/29/2013 All users
    Google+ Auto Backup Google 1/11/2014 13.5 MB 1.0.21.81 Bob
    Hard Disk Sentinel PRO HDS 2/26/2015 30.9 MB All users (this caused problems in my system when set to run at startup)
    i1Profiler X-Rite 3/6/2015 265 MB 1.5.6 All users
    inSSIDer Home MetaGeek, LLC 10/23/2015 15.1 MB 3.1.2.1 All users
    Intel(R) SDK for OpenCL - CPU Only Runtime Package Intel Corporation 5/29/2015 2.0.0.37149 All users
    Intel(R) Turbo Boost Technology Monitor 2.6 Intel 4/27/2013 23.4 MB 2.6.2.0 All users
    iZotope Music & Speech Cleaner iZotope, Inc. 5/26/2013 7.96 MB 1.00 All users
    KeyboardTest V3.0 PassMark Software 4/28/2013 5.81 MB All users
    LaCie Desktop Manager 1.5.3 LaCie 4/20/2013 13.7 MB 1.5.3 All users
    LibreOffice 4.0 Help Pack (English) The Document Foundation 4/20/2013 41.1 MB 4.0.2.2 All users
    LibreOffice 4.4.3.2 The Document Foundation 6/25/2015 0.96 GB 4.4.3.2 All users
    LockHunter 3.1, 32/64 bit Crystal Rich Ltd 12/27/2014 7.23 MB All users
    Magical Jelly Bean KeyFinder Magical Jelly Bean 12/16/2014 1.98 MB 2.0.10.10 All users
    MiniTool Partition Wizard Home Edition 8.1.1 MiniTool Solution Ltd. 7/18/2014 51.4 MB All users
    Notezilla 8.0 Conceptworld Corporation 12/13/2014 16.3 MB 8.0 All users
    paint.net dotPDN LLC 3/17/2015 52.4 MB 4.0.5 All users
    Password Manager XP CP Lab 2/14/2014 3.2.617 All users
    PDF Pro 10 PDF Pro Software 9/9/2013 97.9 MB 10.5.0000 All users
    PremierColor Portrait Displays, Inc. 12/22/2015 7.79 MB 2.00.053 All users
    RemoteComms driver Oxford Semiconductor 4/20/2013 6.17 MB 1.25.0000 All users
    Renesas Electronics USB 3.0 Host Controller Driver Renesas Electronics Corporation 1/21/2015 2.52 MB 2.1.39.0 All users
    Samsung Magician Samsung Electronics 12/17/2014 82.1 MB 4.5.1 All users
    ShellFolderFix 1.1.4 7/17/2015 3.29 MB All users
    SiSoftware Sandra Lite 2015.SP1a SiSoftware 3/20/2015 124 MB 21.32.2015.3 All users
    SmartSound Common Data SmartSound Software Inc. 5/26/2013 26.9 MB 1.1.0 All users
    SmartSound Quicktracks 5 SmartSound Software Inc. 5/26/2013 98.3 MB 5.1.7 All users
    SmartSound Sonicfire Pro 5 SmartSound Software Inc. 5/26/2013 122 MB 5.7.3 All users
    Snagit 11 TechSmith Corporation 12/7/2015 182 MB 11.2.0 All users
    Snagit 12 3/29/2013 All users
    TeamTalk 4 BearWare.dk 2/22/2014 20.5 MB All users
    TextAloud 3.0 NextUp.com 12/2/2013 47.5 MB 3.0 All users
    TurboTop 2.7 Savard Software 6/26/2015 1.47 MB 2.7.0.1 All users
    Unknown Device Identifier 8.00 Huntersoft 12/5/2013 5.01 MB All users
    VirtuaWin v4.4 4/9/2015 961 KB All users
    WIDCOMM Bluetooth Software Broadcom Corporation 1/29/2015 290 MB 6.5.1.4000 All users
    WIDCOMM BTW Development Kit Broadcom Corporation 7/12/2015 13.4 MB 6.1.0.1506 Bob
    WinMerge 2.14.0 Thingamahoochie Software 5/2/2013 4.65 MB 2.14.0 All users
    X-Rite Device Services Manager X-Rite 3/6/2015 26.9 MB 2.3.82 All users

    Program that is probably incompatible with your system and causing the taskbar problems (just a hunch):
    True Launch Bar Tordex 8/8/2016 8.96 MB 7.3.0.0 All users
    True Launch Bar: Battery Monitor plugin Tordex 4/22/2013 1.65 MB 2.0.0.0 Bob
    True Launch Bar: Display Mode plugin Tordex 10/29/2014 1.02 MB 1.1.0.0 All users
    True Launch Bar: Select Color plugin Tordex 3/2/2015 970 KB 1.0.0.0 All users
    True Launch Bar: TLB Clock plugin TrueSoft 4/22/2013 1.43 MB 1.7.0.0 All users
    True Launch Bar: Wireless Monitor plugin Tordex 4/22/2013 1.02 MB 1.7.0.0 All users

    Do this instead:
    Quick Launch toolbar - Add or Remove in Windows 10 - Windows 10 Forums


    Also, please run the Apple Software Updater to make sure that program, and all Apple-installed programs are up-to-date.

    Programs to uninstall
    Audacity 2.0.3 Audacity Team 4/18/2013 31.2 MB 2.0.3 All users
    AVG 2015 3/29/2013 All users
    Brother P-touch Editor 5.0 Brother Industries, Ltd. 6/14/2015 44.6 MB 5.0.2200 All users (you have v5.1 on there, which is more current?)
    Dell ControlVault Host Components Installer 64 bit Broadcom Corporation 4/1/2016 22.0 MB 3.3.14.68 All users
    Dell Data Protection | Access Dell Inc. 8/8/2016 19.1 MB 2.3.00001.021 All users
    Dell Data Vault 3/29/2013 61.8 MB All users
    Dell Feature Enhancement Pack Dell 5/29/2015 17.1 MB 2.2.1 All users
    Dell SupportAssistAgent Dell 5/4/2016 21.1 MB 1.2.2.8 All users
    HiJackThis Trend Micro 5/4/2013 738 KB 1.0.0 Bob
    McAfee Security Scan Plus McAfee, Inc. 8/8/2016 10.2 MB 3.8.150.1 All users
    O2Micro Flash Memory Card Windows Driver O2Micro International LTD. 9/2/2013 2.57 MB 3.0.07.44 All users (you have a newer one installed)
    QuickTime 7 Apple Inc. 4/17/2016 95.3 MB 7.79.80.95 All users (no longer supported)
    SlimCleaner SlimWare Utilities, Inc. 12/21/2013 32.3 MB 4.0.30878 All users (not good)
    SlimDrivers SlimWare Utilities, Inc. 4/20/2013 56.0 MB 2.2.28413 All users (not good)
    SpyHunter 4 Enigma Software Group, LLC 8/8/2016 84.2 MB 4.19.13.4482 All users (most definitely get this off!)
    SpywareBlaster 5.0 BrightFort LLC 10/12/2014 7.81 MB 5.0.0 All users
    Surfing Protection IObit 4/26/2015 21.5 MB 1.2 All users (most definitely get this off!)
    TrueCrypt TrueCrypt Foundation 8/8/2016 7.1a All users (no longer supported since 2014!)
    Ultra Defragmenter UltraDefrag Development Team 8/8/2016 1.85 MB 6.0.1 All users (not needed in W10)



    This is quite a list! :) There is a lot of baggage from years gone by. I recommend you have a think about getting rid of everything you haven't used in the last 6 months.

    Get rid of all remants of all AV and just use Windows Defender for now. Keep the taskbar on top (not auto-hide) for now.

    Some of the research of these programs may be a bit involved, so if you don't use them, get rid of them. Some are drivers, and can be checked using Device Manager, using Update Drivers>Search Automatically.
    @essenbe will be able to help if you have questions; I am in and out right now because it's canning season.
      My Computer


 

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