Windows 10: Install over Windows 7 has problems - can I reinstall over Windows 7

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  1.    08 Aug 2016 #61

    Having trouble getting the reliability history. I typed "reliability history" (without the quotes) in the Search bar and received a Bing search results page. How do I get the Reliability Tool?
      My ComputerSystem Spec


  2. Posts : 9,042
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint
       08 Aug 2016 #62

    Control Panel\System and Security\Security and Maintenance\Reliability Monitor

    It should have come up in the search box. If you a 'my stuff' category, try that after you type it in.

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  3. Posts : 26,851
    Triple boot - Win 10 Pro, Win 10 Pro Insider (2) - (and a sprinkling of VMs)
       08 Aug 2016 #63

    Another real quick way...go to settings and start typing reliability

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  4. Posts : 12,432
    W10Prox64
       08 Aug 2016 #64

    Nisko said: View Post
    Attachment 95002

    Seems to be a lot of missing services.
    Eval of RKILL Log:

    Code:
    Checking for processes to terminate:
    
     * C:\Windows\System32\SDIOAssist.exe (PID: 3344) [WD-HEUR]
    
    1 proccess terminated!
    O2Micro Flash Memory Card Windows Driver by O2Micro International LTD.
    This is the software driver package for the installed O2Micro Flash Memory Card Reader. The driver package is required in order for the O2Micro Flash Memory Card Reader to function properly and is the software that allows your computer to communicate with this hardware device.
    Home - O2Micro.com

    You might want to check if there is an updated driver for this?

    Code:
    * MMCSS => \SystemRoot\system32\drivers\mmcss.sys [Incorrect ImagePath]
     * SystemEventsBroker => %SystemRoot%\system32\svchost.exe -k DcomLaunch [Incorrect ImagePath]
     * WSService => %SystemRoot%\System32\svchost.exe -k wsappx [Incorrect ImagePath]
     * CompositeBus => \SystemRoot\System32\DriverStore\FileRepository\compositebus.inf_amd64_912dfdedc3d2f520\CompositeBus.sys [Incorrect ImagePath]
    These can probably be fixed using DISM tool, would you agree @essenbe? [Although the SFC (below) doesn't mention these.]
    The "missing services" tends to be a bug that shows up in RKILL every once and a while.

    Nisko said: View Post
    Repair install. I have far too many programs and settings to consider a clean install. That would have to be an absolutely last resort - and I probably would leave this Earth before I was done - seriously! Being a caregiver takes up almost all of my time. Now I'm going to see what else you folks requested and try to upload that. Probably the sfc details.
    Understood about the caregiver stuff.
    Can you please provide the list of installed programs, using Ccleaner?


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    Nisko said: View Post
    ANOTHER CLUE: I've noticed that my CPU usage approaches 100% momentarily just before the blinking cycle starts.
    Open Task Manager and go to the Details tab. Click at the top of the column CPU to sort by descending usage. Watch it and see if you can identify the process which peaks at that moment - it may give us a clue.


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    Nisko said: View Post
    AdwCleaner only found a lot of PUPs. I deleted them all.
    Please upload the log. I can be found at C:\AdwCleaner\


    Nisko said: View Post
    Attachment 95013

    Sorry - I didn't expect to post what you wanted piecemeal - but that's the way it's working out.
    Not a problem at all.

    SFC eval:

    Code:
    2016-08-08 18:38:52, Info                  CSI    00004492 [SR] Cannot repair member file [l:10]"opencl.dll" of microsoft-windows-RemoteFX-clientVM-RemoteFXWDDMDriver-WOW64-C, version 10.0.10586.0, arch Host= amd64 Guest= x86, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch
    2016-08-08 18:38:52, Info                  CSI    00004499 [SR] Cannot repair member file [l:10]"opencl.dll" of microsoft-windows-RemoteFX-clientVM-RemoteFXWDDMDriver-WOW64-C, version 10.0.10586.0, arch Host= amd64 Guest= x86, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch
    2016-08-08 18:38:52, Info                  CSI    0000449a [SR] This component was referenced by [l:125]"Microsoft-Windows-RemoteFX-VM-Setup-Package~31bf3856ad364e35~amd64~~10.0.10586.0.RemoteFX clientVM and UMTS files and regkeys"
    2016-08-08 18:38:52, Info                  CSI    0000449d [SR] Could not reproject corrupted file [l:23 ml:24]"\??\C:\WINDOWS\SysWOW64"\[l:10]"opencl.dll"; source file in store is also corrupted
    2016-08-08 18:38:54, Info                  CSI    00004509 [SR] Verify complete
    The opencl.dll is a Windows bug - nothing is wrong with your SFC scan. What version Windows do you have on this thing? I thought this bug was fixed by MS.
      My ComputerSystem Spec

  5.    08 Aug 2016 #65

    Reliability History


    8-8-2016 9-00-12 PM.pdf

    I think there's only one day showing because I just re-installed Windows 10. If you need more data, I'll wait a few days and resend. However, it looks like explorer.exe is a problem.
      My ComputerSystem Spec


  6. Posts : 12,432
    W10Prox64
       08 Aug 2016 #66

    Just going back to this post:

    Nisko said: View Post
    Sorry to say that a reinstall from within Windows 10 did not solve the problem of a blinking/flashing Desktop and Taskbar - not to mention the Notification area and the System Tray. Also, sfc still found corrupt system files that it couldn't fix. I really thought that the reinstall would fix the system files. Before I started the reinstall, I disabled Avast (my AV program. I believe that I did everything else right. I have Windows Pro, 64 bit version. What can I do next? I'm tenacious and don't want to give up and go to a clean install. I have many programs I'd have to install with all their settings. I'd go back to Windows 7 before I'd attempt that. HELP!!!!
    Did you have Avast installed on the W7 system when you upgraded? If so, your user profile(s) and possibly the system has been corrupted. I've just spent the better part of the last 3 days working on a W7 system upgraded to W10 while Avast was still installed. It had terrible problems, and although I've got it in working condition, it still has remnants of problems which will ONLY be corrected by a clean install.

    Nisko said: View Post
    Having trouble getting the reliability history. I typed "reliability history" (without the quotes) in the Search bar and received a Bing search results page. How do I get the Reliability Tool?
    Were you able to get Reliability History to come up? What errors are we seeing there? Never mind - I am just seeing your post above.
      My ComputerSystem Spec


  7. Posts : 12,432
    W10Prox64
       08 Aug 2016 #67

    Nisko said: View Post
    8-8-2016 9-00-12 PM.pdf

    I think there's only one day showing because I just re-installed Windows 10. If you need more data, I'll wait a few days and resend. However, it looks like explorer.exe is a problem.
    Explorer.EXE is a problem. You may be infected. The correct file is explorer.exe (no capitals). I need to see the ADWCleaner log please.
    Attached Thumbnails Attached Thumbnails explorer-exe-reliability.PNG  
      My ComputerSystem Spec


  8. Posts : 12,432
    W10Prox64
       08 Aug 2016 #68

    In Task Manager, in the Details Tab, click on the Name column to sort alphabetically. Highlight Explorer.EXE (not explorer.exe), right-click and select Open file location. Where does that process reside? The normal explorer.exe resides in C:\Windows.
      My ComputerSystem Spec


  9. Posts : 9,042
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint
       08 Aug 2016 #69

    @simrick if he will run Dism /Online /Cleanup-Image /CheckHealth , it should tell whether any corruption is found and whether it can be fixed by DISM. It won't fix anything, just scan the files for corruption.

    If it can be repaired, I would try:
    Dism.exe /online /cleanup-image /StartComponentCleanup

    Then Dism /Online /Cleanup-Image /RestoreHealth

    Then sfc /scannow. Run it three times with a reboot in between each time, or until it says 'no integrity violations found.

      My ComputersSystem Spec


  10. Posts : 12,432
    W10Prox64
       08 Aug 2016 #70

    essenbe said: View Post
    @simrick if he will run Dism /Online /Cleanup-Image /CheckHealth , it should tell whether any corruption is found and whether it can be fixed by DISM. It won't fix anything, just scan the files for corruption.

    If it can be repaired, I would try:
    Dism.exe /online /cleanup-image /StartComponentCleanup

    Then Dism /Online /Cleanup-Image /RestoreHealth

    Then sfc /scannow. Run it three times with a reboot in between each time, or until it says 'no integrity violations found.

    Okay, but for the sfc /scannow, all he had was hash mismatches for opencl.dll - which is not a problem, as was supposedly fixed by MS.
      My ComputerSystem Spec


 
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