Install over Windows 7 has problems - can I reinstall over Windows 7

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  1. Nisko's Avatar
    Posts : 934
    Windows 10 Pro
    Thread Starter
       #61

    Having trouble getting the reliability history. I typed "reliability history" (without the quotes) in the Search bar and received a Bing search results page. How do I get the Reliability Tool?
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  2. essenbe's Avatar
    Posts : 12,507
    Windows 10 Pro 1903
       #62

    Control Panel\System and Security\Security and Maintenance\Reliability Monitor

    It should have come up in the search box. If you a 'my stuff' category, try that after you type it in.

    Install over Windows 7 has problems - can I reinstall over Windows 7-zz.png
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  3. f14tomcat's Avatar
    Posts : 52,986
    Multi-boot Windows 10 - RTM, RP, Beta, and Insider
       #63

    Another real quick way...go to settings and start typing reliability

    Install over Windows 7 has problems - can I reinstall over Windows 7-2016-08-08_20h50_41.png
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  4. simrick's Avatar
    Posts : 16,108
    W10Prox64
       #64

    Nisko said:
    Attachment 95002

    Seems to be a lot of missing services.
    Eval of RKILL Log:

    Code:
    Checking for processes to terminate:
    
     * C:\Windows\System32\SDIOAssist.exe (PID: 3344) [WD-HEUR]
    
    1 proccess terminated!
    O2Micro Flash Memory Card Windows Driver by O2Micro International LTD.
    This is the software driver package for the installed O2Micro Flash Memory Card Reader. The driver package is required in order for the O2Micro Flash Memory Card Reader to function properly and is the software that allows your computer to communicate with this hardware device.
    Home - O2Micro.com

    You might want to check if there is an updated driver for this?

    Code:
    * MMCSS => \SystemRoot\system32\drivers\mmcss.sys [Incorrect ImagePath]
     * SystemEventsBroker => %SystemRoot%\system32\svchost.exe -k DcomLaunch [Incorrect ImagePath]
     * WSService => %SystemRoot%\System32\svchost.exe -k wsappx [Incorrect ImagePath]
     * CompositeBus => \SystemRoot\System32\DriverStore\FileRepository\compositebus.inf_amd64_912dfdedc3d2f520\CompositeBus.sys [Incorrect ImagePath]
    These can probably be fixed using DISM tool, would you agree @essenbe? [Although the SFC (below) doesn't mention these.]
    The "missing services" tends to be a bug that shows up in RKILL every once and a while.

    Nisko said:
    Repair install. I have far too many programs and settings to consider a clean install. That would have to be an absolutely last resort - and I probably would leave this Earth before I was done - seriously! Being a caregiver takes up almost all of my time. Now I'm going to see what else you folks requested and try to upload that. Probably the sfc details.
    Understood about the caregiver stuff.
    Can you please provide the list of installed programs, using Ccleaner?


    Install over Windows 7 has problems - can I reinstall over Windows 7-ccleaner-installed-progs.png


    Nisko said:
    ANOTHER CLUE: I've noticed that my CPU usage approaches 100% momentarily just before the blinking cycle starts.
    Open Task Manager and go to the Details tab. Click at the top of the column CPU to sort by descending usage. Watch it and see if you can identify the process which peaks at that moment - it may give us a clue.


    Install over Windows 7 has problems - can I reinstall over Windows 7-task-manager-details-tab.png

    Nisko said:
    AdwCleaner only found a lot of PUPs. I deleted them all.
    Please upload the log. I can be found at C:\AdwCleaner\


    Nisko said:
    Attachment 95013

    Sorry - I didn't expect to post what you wanted piecemeal - but that's the way it's working out.
    Not a problem at all.

    SFC eval:

    Code:
    2016-08-08 18:38:52, Info                  CSI    00004492 [SR] Cannot repair member file [l:10]"opencl.dll" of microsoft-windows-RemoteFX-clientVM-RemoteFXWDDMDriver-WOW64-C, version 10.0.10586.0, arch Host= amd64 Guest= x86, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch
    2016-08-08 18:38:52, Info                  CSI    00004499 [SR] Cannot repair member file [l:10]"opencl.dll" of microsoft-windows-RemoteFX-clientVM-RemoteFXWDDMDriver-WOW64-C, version 10.0.10586.0, arch Host= amd64 Guest= x86, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch
    2016-08-08 18:38:52, Info                  CSI    0000449a [SR] This component was referenced by [l:125]"Microsoft-Windows-RemoteFX-VM-Setup-Package~31bf3856ad364e35~amd64~~10.0.10586.0.RemoteFX clientVM and UMTS files and regkeys"
    2016-08-08 18:38:52, Info                  CSI    0000449d [SR] Could not reproject corrupted file [l:23 ml:24]"\??\C:\WINDOWS\SysWOW64"\[l:10]"opencl.dll"; source file in store is also corrupted
    2016-08-08 18:38:54, Info                  CSI    00004509 [SR] Verify complete
    The opencl.dll is a Windows bug - nothing is wrong with your SFC scan. What version Windows do you have on this thing? I thought this bug was fixed by MS.
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  5. Nisko's Avatar
    Posts : 934
    Windows 10 Pro
    Thread Starter
       #65

    Reliability History


    Attachment 95023

    I think there's only one day showing because I just re-installed Windows 10. If you need more data, I'll wait a few days and resend. However, it looks like explorer.exe is a problem.
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  6. simrick's Avatar
    Posts : 16,108
    W10Prox64
       #66

    Just going back to this post:

    Nisko said:
    Sorry to say that a reinstall from within Windows 10 did not solve the problem of a blinking/flashing Desktop and Taskbar - not to mention the Notification area and the System Tray. Also, sfc still found corrupt system files that it couldn't fix. I really thought that the reinstall would fix the system files. Before I started the reinstall, I disabled Avast (my AV program. I believe that I did everything else right. I have Windows Pro, 64 bit version. What can I do next? I'm tenacious and don't want to give up and go to a clean install. I have many programs I'd have to install with all their settings. I'd go back to Windows 7 before I'd attempt that. HELP!!!!
    Did you have Avast installed on the W7 system when you upgraded? If so, your user profile(s) and possibly the system has been corrupted. I've just spent the better part of the last 3 days working on a W7 system upgraded to W10 while Avast was still installed. It had terrible problems, and although I've got it in working condition, it still has remnants of problems which will ONLY be corrected by a clean install.

    Nisko said:
    Having trouble getting the reliability history. I typed "reliability history" (without the quotes) in the Search bar and received a Bing search results page. How do I get the Reliability Tool?
    Were you able to get Reliability History to come up? What errors are we seeing there? Never mind - I am just seeing your post above.
      My Computer

  7. simrick's Avatar
    Posts : 16,108
    W10Prox64
       #67

    Nisko said:
    Attachment 95023

    I think there's only one day showing because I just re-installed Windows 10. If you need more data, I'll wait a few days and resend. However, it looks like explorer.exe is a problem.
    Explorer.EXE is a problem. You may be infected. The correct file is explorer.exe (no capitals). I need to see the ADWCleaner log please.
    Attached Thumbnails Attached Thumbnails Install over Windows 7 has problems - can I reinstall over Windows 7-explorer-exe-reliability.png  
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  8. simrick's Avatar
    Posts : 16,108
    W10Prox64
       #68

    In Task Manager, in the Details Tab, click on the Name column to sort alphabetically. Highlight Explorer.EXE (not explorer.exe), right-click and select Open file location. Where does that process reside? The normal explorer.exe resides in C:\Windows.
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  9. essenbe's Avatar
    Posts : 12,507
    Windows 10 Pro 1903
       #69

    @simrick if he will run Dism /Online /Cleanup-Image /CheckHealth , it should tell whether any corruption is found and whether it can be fixed by DISM. It won't fix anything, just scan the files for corruption.

    If it can be repaired, I would try:
    Dism.exe /online /cleanup-image /StartComponentCleanup

    Then Dism /Online /Cleanup-Image /RestoreHealth

    Then sfc /scannow. Run it three times with a reboot in between each time, or until it says 'no integrity violations found.

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  10. simrick's Avatar
    Posts : 16,108
    W10Prox64
       #70

    essenbe said:
    @simrick if he will run Dism /Online /Cleanup-Image /CheckHealth , it should tell whether any corruption is found and whether it can be fixed by DISM. It won't fix anything, just scan the files for corruption.

    If it can be repaired, I would try:
    Dism.exe /online /cleanup-image /StartComponentCleanup

    Then Dism /Online /Cleanup-Image /RestoreHealth

    Then sfc /scannow. Run it three times with a reboot in between each time, or until it says 'no integrity violations found.

    Okay, but for the sfc /scannow, all he had was hash mismatches for opencl.dll - which is not a problem, as was supposedly fixed by MS.
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