Can't install windows 10


  1. Posts : 4
    windows 8
       #1

    Can't install windows 10


    I have an iso file of windows 10 but when i try to install i keep getting error code 0xC1900101-0x40017 saying File installation in the second_boot phase with an error during boot operation.I tried to install with the internet disconnected but it completely shut my computer down and i had no graphics at all i had to reset the cmos by taking the battery out and it reverted back to windows 8 can someone please advise me on how to resolve this problem
      My Computer


  2. Posts : 13,536
    Windows10
       #2

    Blindaussie said:
    I have an iso file of windows 10 but when i try to install i keep getting error code 0xC1900101-0x40017 saying File installation in the second_boot phase with an error during boot operation.I tried to install with the internet disconnected but it completely shut my computer down and i had no graphics at all i had to reset the cmos by taking the battery out and it reverted back to windows 8 can someone please advise me on how to resolve this problem
    Are you trying to upgrade or do a clean install - it may be necessary a total clean install.
      My Computer


  3. Posts : 14,571
    Windows 10 IoT
       #3

    Are you booting from your install media or running setup.exe from Windows? Where did you get your ISO and how old is it? I would download a new one to rule out the one you have no being corrupted.
      My Computer


  4. Posts : 4
    windows 8
    Thread Starter
       #4

    it is a new version as i installed it ok on my laptop and i am trying to do an upgrade on my desktop which has a lot of information i need to keep
      My Computer


  5. Posts : 14,571
    Windows 10 IoT
       #5

    Are you booting from the install media or doing the upgrade from Windows?
      My Computer


  6. Posts : 4
    windows 8
    Thread Starter
       #6

    it is a new iso file as i just upgraded my laptop and it worked fine
      My Computer


  7. Posts : 4
    windows 8
    Thread Starter
       #7

    the file is on a usb
      My Computer


  8. Posts : 14,571
    Windows 10 IoT
       #8

    Yes, but are you booting from the thumb drive? There are two ways to do it. You can run setup.exe from your currently installed and running Windows. Or you can change the BIOS boot order so your PC boots from the thumb drive instead of your hard drive. The second option may work when the first one doesn't. Just pay close attention to the menus so you don't lose any personal files etc.
      My Computer


  9. Posts : 1,778
    Windows 10 Pro,
       #9

    And back up all of your data before you attempt this at home.

    Heck, you might as well back up all of your data before you try anything.
      My Computer


 

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