WIN 10 Installation Issues

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  1. Posts : 7
    Windows 10
       #1

    WIN 10 Installation Issues


    WIN 10 Installation Issues
    I have a DELL Inspiron 15, 3542 Series, running Window 7 Home Premium, 64 bit, that I am trying to upgrade to WIN 10. I have a 500 GB HD with 318 GB of free space. I have failed to do so on about 6 or 7 or 8 attempts—I’ve lost track.
    · I had MS Support on line for about 2 hours (Case #1347424250)--no success.
    · I have tried the ‘normal’ method, responding to the WIN 10 prompt—no success.
    · I have disabled MS Security Essentials—no success.
    · I have tried a ‘clean reboot’ installation—no success.
    · I have removed CC Cleaner—no success.
    · I have downloaded all of the required s/w onto an 8 GB thumb drive (on another of my 3 pcs) and tried that method—no success.
    · I ran MS’s Mr. Fixit. I ran CHKDSK. I defragged my HD.
    · I have updated my drivers from the DELL website—no success.
    All with no success. The process goes so far and I always get the same error message:
    “0x8007002c-0x2000D
    The installation failed in the SAFE_OS phase with an error during the MIGRATE_DATA operation.”
    I have looked all over the internet and seen this problem referred to many times, but have yet to find a workaround that handles this problem (whatever it is). Should I just give up and continue to run WIN 7 until this pc dies?

    July 21, 2016
      My Computer


  2. Posts : 16,278
    W10Prox64
       #2

    RCAASTRO said:
    WIN 10 Installation Issues
    I have a DELL Inspiron 15, 3542 Series, running Window 7 Home Premium, 64 bit, that I am trying to upgrade to WIN 10. I have a 500 GB HD with 318 GB of free space. I have failed to do so on about 6 or 7 or 8 attempts—I’ve lost track.
    · I had MS Support on line for about 2 hours (Case #1347424250)--no success.
    · I have tried the ‘normal’ method, responding to the WIN 10 prompt—no success.
    · I have disabled MS Security Essentials—no success.
    · I have tried a ‘clean reboot’ installation—no success.
    · I have removed CC Cleaner—no success.
    · I have downloaded all of the required s/w onto an 8 GB thumb drive (on another of my 3 pcs) and tried that method—no success.
    · I ran MS’s Mr. Fixit. I ran CHKDSK. I defragged my HD.
    · I have updated my drivers from the DELL website—no success.
    All with no success. The process goes so far and I always get the same error message:
    “0x8007002c-0x2000D
    The installation failed in the SAFE_OS phase with an error during the MIGRATE_DATA operation.”
    I have looked all over the internet and seen this problem referred to many times, but have yet to find a workaround that handles this problem (whatever it is). Should I just give up and continue to run WIN 7 until this pc dies?

    July 21, 2016
    Hi RCAASTRO and welcome to Tenforums.

    One question: Do you need to "upgrade" or can you clean install? If you are willing to clean install, I'm sure we can do this easily. If you need to upgrade (because you have software you don't want to lose), then there will be a lot of work involved, and I can't guarantee success. I have seen quite a few W7 upgrades that end up with issues, which are corrected by a clean install.

    If you need to upgrade, please start by posting a screenshot of your Disk Management for us. Thanks.
      My Computer


  3. Posts : 7
    Windows 10
    Thread Starter
       #3

    simrick said:
    Hi RCAASTRO and welcome to Tenforums.

    One question: Do you need to "upgrade" or can you clean install? If you are willing to clean install, I'm sure we can do this easily. If you need to upgrade (because you have software you don't want to lose), then there will be a lot of work involved, and I can't guarantee success. I have seen quite a few W7 upgrades that end up with issues, which are corrected by a clean install.

    If you need to upgrade, please start by posting a screenshot of your Disk Management for us. Thanks.
    Thanks for the input. I've saved what I need to from my various Libraries and made a list of what programs I will need to reinstall. So, I'm ready to try a clean install. I like the concept of "...we can do this easily." How do I go about that?
      My Computer


  4. Posts : 17,371
    Windows 11 Pro
       #4

    RCAASTRO said:
    So, I'm ready to try a clean install. I like the concept of "...we can do this easily." How do I go about that?
    Coming from Windows 7 for the first time - this is the way I would do the clean install. Make sure you have either your Windows 7 product key from the COA sticker or the genuineticket.xml file saved:

    Clean Install Windows 10 Directly without having to Upgrade First - Windows 10 Forums
      My Computer


  5. Posts : 16,278
    W10Prox64
       #5

    RCAASTRO said:
    Thanks for the input. I've saved what I need to from my various Libraries and made a list of what programs I will need to reinstall. So, I'm ready to try a clean install. I like the concept of "...we can do this easily." How do I go about that?
    Okay!
    Download and run ShowkeyPlus, to grab your W7 keycode and write it down.
    Will you be installing with a flash drive or DVD?
      My Computer


  6. Posts : 17,371
    Windows 11 Pro
       #6

    simrick said:
    Okay!
    Download and run ShowkeyPlus, to grab your W7 keycode and write it down.
    Will you be installing with a flash drive or DVD?
    Don't forget, though. Showkey will show the OEM:SLP key if that is what was used for the Windows 7 install and that cannot be used to activate Windows 10 with.

    If showkey shows a Windows 7 OEM:SLP key, the user must either use the product key from the COA sticker, or the genuineticket.xml file method to activate Windows 10.
      My Computer


  7. Posts : 16,278
    W10Prox64
       #7

    NavyLCDR said:
    Don't forget, though. Showkey will show the OEM:SLP key if that is what was used for the Windows 7 install and that cannot be used to activate Windows 10 with.

    If showkey shows a Windows 7 OEM:SLP key, the user must either use the product key from the COA sticker, or the genuineticket.xml file method to activate Windows 10.
    Good point. Thanks.
      My Computer


  8. Posts : 7
    Windows 10
    Thread Starter
       #8

    NavyLCDR said:
    Coming from Windows 7 for the first time - this is the way I would do the clean install. Make sure you have either your Windows 7 product key from the COA sticker or the genuineticket.xml file saved:

    Clean Install Windows 10 Directly without having to Upgrade First - Windows 10 Forums
    What'sa COA sticker and where do I find it?
      My Computer


  9. Posts : 16,278
    W10Prox64
       #9

    RCAASTRO said:
    What'sa COA sticker and where do I find it?
    Certificate of Authenticity - on the computer somewhere, with your W7 keycode on it.
      My Computer


  10. Posts : 17,371
    Windows 11 Pro
       #10

    RCAASTRO said:
    What'sa COA sticker and where do I find it?
      My Computer


 

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