Windows 10: Windows 7 to 10 Upgrade? Windows could not parse or process

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  1.    22 Jul 2016 #11

    John,

    In addition to post #9 above yours, see here:
    Will win 7 problems/corruption prohibit upgrading to win 10? - Windows 10 Forums
      My ComputerSystem Spec

  2.    22 Jul 2016 #12

    NavyLCDR said: View Post
    This is how I would try the upgrade. Do you have the ISO file saved on the computer that needs to be upgraded? If not, save it there. Download and install the free version of WinIso:
    WinISO Standard 6 - Edit, Create, Convert, ISO Software, Burn ISO and make Bootable ISO

    Mount the ISO file with it. You will get a virtual DVD drive letter. From inside the virtual DVD drive letter run the setup.exe to start the upgrade.

    Also what edition is the Windows 7? It's not a Single Language or K or KN edition is it? Just regular Windows 7 Home/Pro/Home Premium, etc?

    @Kyhi - in order for the unattended answer file to interfere with the upgrade, doesn't the answer file have to be in the Windows installation media file structure? Or can an unattended answer file that is stored somewhere else on the computer interfere?
    Hi Navy,
    Thanks for the reply.

    Yes it's just a regular Windows 7 home.

    Cheers,
    John
      My ComputerSystem Spec


  3. Posts : 11,214
    Windows 10 Pro
       22 Jul 2016 #13

    johnmw1 said: View Post
    I had a look in Belarc advisor to find her license key.
    I hope the laptop was not volume licensed through her school, that would make this complicated. Anyway, I doubt that.
    EDIT: Saw you posting it's Windows 7 Home, it can't be volume licensed so the above is of no concern.


    You should find the correct product key in so called COA sticker, usually located on bottom of the laptop, sometimes hidden under the battery:

    Click image for larger version. 

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    See this tutorial for instructions in clean installing Windows 10 using your Windows 7 product key: Clean Install Windows 10 Directly without having to Upgrade First - Windows 10 Forums


    cereberus said: View Post
    Other forums are getting flooded with help requests. It is inevitable that somebody will miss the boat (mixing my metaphors), and if somebody reading this gets prompted into action sooner rather than too late, the comment has value.
    I agree. This is an important reminder now with only 11 days to go!


    NavyLCDR said: View Post
    This is how I would try the upgrade. Do you have the ISO file saved on the computer that needs to be upgraded? If not, save it there.
    That option will not work in OP's case; the screenshot in first post clearly indicates that instead of Windows 10 upgrade, somehow Sysprep has been run. It has been run from within Windows 7. The error in screenshot tells that answer file is faulty and Windows cannot continue setup.

    Exiting from that situation is only possible with repair or clean install, even repair does not work in most cases because setup is still reading instructions from answer file that wont work.

    As it is now, OP has no chance to get to Windows 7 desktop to download ISO, mount it and start upgrade.


    NavyLCDR said: View Post
    @Kyhi - in order for the unattended answer file to interfere with the upgrade, doesn't the answer file have to be in the Windows installation media file structure? Or can an unattended answer file that is stored somewhere else on the computer interfere?
    Not wanting to sound egoistic but judging by the context I assume you meant me?

    If sysprep command was run without /unattend:PATH_TO_ANSWERFILE switch, no answer file would be used except if folder C:\Windows\System32\Sysprep contains one with exact name unattend.xml.

    If sysprep was run with /unattend:PATH_TO_ANSWERFILE, it can be located anywhere and have any name.

    In this OP's case, in both above scenarios it will be located on the Windows 7 laptop. Theoretically it could work to boot the laptop with a WinPE media, remove the answer file and reboot; however this fails more often than works.

    In any case I would no longer even try to rescue the underlying Windows 7 because a failed sysprep has already left it marks.

    Kari
      My ComputerSystem Spec

  4.    22 Jul 2016 #14

    Yes, Kari, I meant to ask you :-). Thanks for the answer! You are the sysprep and VM guru. Kyhi is the PE guru. (Although you might very well be a PE guru too!)
      My ComputerSystem Spec

  5.    22 Jul 2016 #15

    Thanks people for your answers. I'm still at work for another 5 hours and then home and straight to bed.

    Cheers,
    John
      My ComputerSystem Spec

  6.    22 Jul 2016 #16

    I have been toying with giving her a couple larger hdds as the 2 she has in there now are both only 20 GB.

    Cheers,
    John
      My ComputerSystem Spec

  7.    23 Jul 2016 #17

    Had another look at her hdd and she has 2, one x 500G C drive which has the W7 OS on with 3 different partitions and one x 20G D drive which has very little on it but is full.

    Should the OS be on the smaller 20G drive and all downloads, programs etc be stored on the bigger drive?

    Cheers,
    John
      My ComputerSystem Spec

  8.    23 Jul 2016 #18

    If it were me, I would replace the 20GB hard drive with a 120gb SSD and install Windows 10 to that.

    But, no the OS should not be on the 20GB hard drive, you would have to very carefully clean it to keep enough free space to install updates.
      My ComputerSystem Spec

  9.    23 Jul 2016 #19

    Hi Navy,

    Thanks for that answer, I better go and buy one before I waste any more time trying to get W10 installed.

    Cheers,
    John
      My ComputerSystem Spec

  10.    24 Jul 2016 #20

    I dropped into a pc store on the way home from work today, but they advised that I should take out the old hdd to see if the latest SDD are compatible with the laptop.

    I attempted to remove the base of the laptop but it did not want to just separate easily. I chickened out as I really didn't know what I was doing. She is back to school tomorrow.

    I think her old man should be going back to school?

    Cheers,
    John
      My ComputerSystem Spec


 
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