Windows 10: Stuck restarting after failed factory reset, reset still not working

  1.    17 Jul 2016 #1

    Stuck restarting after failed factory reset, reset still not working


    Getting an infinite loading sort of error where my comp goes to HP loading screen, blackscreen, turns off, and repeats. Very annoying and nothing I've seen so far is working. I don't have a disk or drive to use to reload Windows with, and I didn't set any system restore points like an idiot, so I'm stuck here. I'm not that great with computers so any help would be appreciated, thanks.
      My ComputerSystem Spec


  2. Posts : 5,010
    Windows 10 Pro X64 15063.138
       17 Jul 2016 #2

    What is the full model number of the HP desktop?
      My ComputersSystem Spec

  3.    18 Jul 2016 #3

    Ztruker said: View Post
    What is the full model number of the HP desktop?
    Model name as listed in BIOS menu 550-a114.
      My ComputerSystem Spec


  4. Posts : 5,010
    Windows 10 Pro X64 15063.138
       18 Jul 2016 #4

    Did the computer come with Windows 10 or did you upgrade?

    If it came with 10 then you can use the HP Recovery Manager to restore to factory new state.

    Using the HP Recovery partition (select products only)

    The HP Recovery partition allows you to perform a system recovery without the need for recovery discs or a
    recovery USB flash drive. This type of recovery can be used only if the hard drive is still working.

    To start HP Recovery Manager from the HP Recovery partition:

    IMPORTANT: For a tablet with a detachable keyboard, connect the keyboard to the keyboard dock before
    beginning these steps (select products only).

    1. Type recovery in the taskbar search box, select Recovery Manager, and then select HP Recovery Environment.
    - or-
    For computers or tablets with keyboards attached, press f11 while the computer boots, or press and hold f11 as you press the power button.

    For tablets without keyboards:
    Turn on or restart the tablet, and then quickly hold down the volume up button; then select f11.
    - or -
    Turn on or restart the tablet, and then quickly hold down the volume down button; then select f11.
    - or -
    Turn on or restart the tablet, and then quickly hold down the Windows button; then select f11.

    2. Select Troubleshoot from the boot options menu.

    3. Select Recovery Manager, and then follow the on-screen instructions.
    If you upgraded you can do a Clean Install by downloading Win 10 and creating a USB Flash drive via Media Creation Tool or download the ISO directly from Techbench.

    Follow this tutorial: Windows 10 - Clean Install

    The first step tells you how to download Win 10 and create a flash drive to install from.

    All of these procedures will wipe out everything on the hard drive so you need to backup any data you don't want to lose first.
    Last edited by Ztruker; 28 Jul 2016 at 22:23.
      My ComputersSystem Spec

  5.    21 Jul 2016 #5

    Ztruker said: View Post
    Did the computer come with Windows 10 or did you upgrade?

    If it came with 10 then you can use the HP Recovery Manager to restore to factory new state.



    If you upgraded you can do a Clean Install by downloading Win 10 and creating a USB Flash drive via Media Creation Toll or download the ISO directly from Techbench.

    Follow this tutorial: Windows 10 - Clean Install

    The first step tells you how to download Win 10 and create a flash drive to install from.

    All of these procedures will wipe out everything on the hard drive so you need to backup any data you don't want to lose first.
    Won't let me clean install. Says something along the lines of "Windows didn't load correctly." Can't figure out how to fix it.
      My ComputerSystem Spec

  6.    21 Jul 2016 #6

    Are you booting the computer from a Windows 10 installation USB flash drive or DVD? That's what you have to do to clean install Windows.
      My ComputerSystem Spec

  7.    21 Jul 2016 #7

    NavyLCDR said: View Post
    Are you booting the computer from a Windows 10 installation USB flash drive or DVD? That's what you have to do to clean install Windows.
    Using a bootable USB atm.
      My ComputerSystem Spec

  8.    28 Jul 2016 #8

    This is still unsolved, nothing is working. Please help.
      My ComputerSystem Spec

  9.    28 Aug 2016 #9

    Still unsolved. Need any advice you can offer. Help ASAP
      My ComputerSystem Spec


 

Related Threads
Please help. Recently, I decided to do a factory reset, to cleanly wipe my drive, with the exception of Windows. When the reset was about 30% through, the reset failed. Now, when I try and use my laptop, it only gets to the ASUS logo, then goes to a...
I tried to reset my computer today after 3 years of using it without any sort of re-formatting, and all three times the reset got stuck on 65% before a blue screen appeared and said that an error occurred. It would then give me the options of...
Factory reset failed, is computer dead? in Installation and Upgrade
i tried to wipe my hard drive using the system wipe function in windows settings, and I let it do that while I had to go do something else. I came back to an error that it had an error during the process, and a sole button "cancel." It now tries and...
Alright, so I upgraded from win8.1 to win10 on my Toshiba Satellite C55Dt-B5208, did the download and the install and everything worked fine, but I went to factory reset Windows 10 a couple hours later to make it fresh and it stalled out somewhere...
Stuck during factory reset. in Installation and Upgrade
So the Factory reset has been stuck at 2% for the last 8 hours.
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 08:56.
Find Us