8007025D-2000c unknown error

  1.    12 Jul 2016 #1

    8007025D-2000c unknown error

    My Dell Inspiron 13Z laptop is showing an error message "Error(s) found: 8007025D-2000c Window update encountered an unknown error" while downloading window10 update. The Laptop is fully compatible as per window10 PC check. Dell site says that this series of laptop is not tested for window 10 upgrade.

    Would be obliged if somebody tells me whether I should go for the upgrade and if yes how to solve the error indicated.

    Thanks in advance.
      My ComputerSystem Spec

  2. philc43's Avatar
    Posts : 3,751
    64bit Win 10 Pro ver 1809 Build 17763.168 and W10 Insider Build 18290
       13 Jul 2016 #2

    Hello nneogi,

    I think it is worth persisting :) There are some basic steps you can take to reduce the chances of errors when upgrading.

    1. If you have not already, you will need to disable or uninstall any 3rd party AV or security program you have installed first to prevent it from interfering with the upgrade to Windows 10. You can enable or reinstall it again after Windows 10 has finished installing.

    2. Remove any USB devices attached to your device (probably don't have any as it is a laptop but still worth asking).

    3. Make sure all your drivers are up to date in Device manager before you upgrade.

    There are also a number of tutorials on here that show you how to do an upgrade via different methods:


    Clean Install Windows 10 Directly without having to Upgrade First
      My ComputersSystem Spec


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