Windows 10: Where did my files go?

  1.    24 Apr 2015 #1

    Where did my files go?


    Just updated to a new windows 10 build using the dvd. Installed using the keep personal files option. The complete opposite seems to have happened! My program files folder is still there. I have a windows.old folder. And a new e: but wherever I look the users folders, downloads, my pictures, my documents are all empty.

    I backed up the most important things beforehand of course but still this seems strange. Why would they be deleted when everything else remains?
      My ComputerSystem Spec


  2. Posts : 20,872
    64-bit Windows 10 Pro build 16199
       24 Apr 2015 #2

    Hello David, and welcome to Eight Forums.

    Double check to see if you may have a C:\$Windows.~BT type folder. If you do, see if a copy of your user folder and files may be in it.
      My ComputersSystem Spec


  3. Posts : 5,012
    Windows 10 Pro X64 15063.138
       24 Apr 2015 #3

    Shawn, where under that folder would they be? I don't see any Users folder.
      My ComputersSystem Spec


  4. Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       24 Apr 2015 #4

    windows.old folder - methinks

    it's a system folder, so you'll have to change the explorer view to see it.
      My ComputerSystem Spec


  5. Posts : 20,872
    64-bit Windows 10 Pro build 16199
       24 Apr 2015 #5

    Ztruker said: View Post
    Shawn, where under that folder would they be? I don't see any Users folder.
    It's a folder that could contains left overs that didn't make it to the upgrade or repair install for whatever reason. If it exists, it would have the same "Users\(user-name)" folder structure if the profile folder was left there.
      My ComputersSystem Spec

  6.    25 Apr 2015 #6

    Brink said: View Post
    It's a folder that could contains left overs that didn't make it to the upgrade or repair install for whatever reason. If it exists, it would have the same "Users\(user-name)" folder structure if the profile folder was left there.
    Shawn, You're confusing Windows.old with Windows.~bt. Windows.~bt only contains the installation files.
      My ComputerSystem Spec


 

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