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Unable to remove previous versions of windows
My laptop was upgraded to Windows 10 around a year back and for the most part has been behaving itself - except for one occasion when a restore was needed to get things working again. This resulted in 2 folders on the C: drive: Windows.old and Windows.old(1). I have tried to remove these by a number of methods including the standard System>Storage>This PC>Temporary storage and then selecting to clear temporary files and previous versions of windows but this did not work.
I then tried the following command using an elevated command prompt:
RD /S /Q %SystemDrive%\windows.old
This successfully removed the Windows.old(1) folder and subordinate folders but I am still unable to remove Windows.old. When I enter the prompt I simply get a rapidly scrolling screen indicating Access denied against each attempt to delete an item.
Can anyone advise how to remove the offending folder tree under these circumstances?