1.    02 Jul 2016 #1
    Join Date : Jun 2016
    Posts : 39
    windows 10

    No mouse during Windows 10 install


    Hi
    I'm re-installing Windows 10 and am at the screen where I need to select Language. There are 2 options: English US & English UK.
    My problem is that I'm unable to select either or click next because there is no mouse pointer.
    I've attempted to continue using just the keyboard by highlighting English UK and using the Enter/Return key but this does not work.
    I can highlight either option using the Tab key but that is all so I'm stuck on this screen.
    How can I continue?
    The mouse is working on the second monitor but absent on the one I need.
      My ComputerSystem Spec
  2.    02 Jul 2016 #2
    Join Date : Jul 2015
    Posts : 9,551
    Windows 10 Pro

    Quote Originally Posted by DavidA23 View Post
    The mouse is working on the second monitor but absent on the one I need.
    Disconnect the second monitor during installation.
      My ComputerSystem Spec
  3.    02 Jul 2016 #3
    Join Date : Jun 2016
    Posts : 39
    windows 10
    Thread Starter

    Thanks so much for your speedy response. That works fine now.
      My ComputerSystem Spec
  4.    02 Jul 2016 #4
    Join Date : Jul 2015
    Posts : 9,551
    Windows 10 Pro

    Quote Originally Posted by DavidA23 View Post
    Thanks so much for your speedy response. That works fine now.
    We recommend that all extra devices not be connected during a Windows install. Nothing but the primary monitor, mouse and keyboard, the hard drive being installed to, and the Windows 10 installation media from which Windows 10 is being installed. I just seems to create less problems to add the other hardware after installation.
      My ComputerSystem Spec
  5.    02 Jul 2016 #5
    Join Date : Jun 2016
    Posts : 39
    windows 10
    Thread Starter

    Sounds like a good idea. I'll remember that for next time.
      My ComputerSystem Spec

 


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