Windows 10: How do I see my product key?

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  1.    03 Jul 2016 #51

    Ztruker said: View Post
    You don't put the iso file on the DVD. The iso file is a compressed file that contains multiple files and folders. When it's burned to DVD with a program that understand this, you end up with the file/folder structure NavyLCDR shows in post #36. You don't see just the iso file.

    Does that make sense?
    Yes, that makes sense. So what program should I be using that understands as you say, and opens up the ISO file into the multiple files and folders? It sounds like simply copying the ISO file to the hard drive and then back to a DVD would not open up the files and folders. Is there another program that I need to make sure it opens up the file this way?

    EDIT: I'd like to update you on what I just did. I put the Win10 .iso DVD in my DVD drive and then clicked on the drive letter "D" where it says, "esd-iso". It also shows "0 bytes free of 3.04GB UDF" It then asked for my permission to make changes to my computer. It claims that it's Microsoft asking for the permission. I click "yes" and then it started doing things. First, a blue window in the middle of the screen that simply said, "Windows". Then it started showing a Progress %. I didn't know what to think of it, but decided I better end the process. Was it trying to reinstall Windows??? I didn't ask it to do that. All I was trying to do was find out what the contents were on the DVD. Well, when the progress was at 20%, I ejected the DVD. Then my computer froze and I couldn't do anything. So I hit the power button to cut the power and did a reboot. Now everything seems to be ok.

    At one point, I saw the DVD contents and it showed multiple files and folders instead of a single .iso file. It didn't look like that when I created the disk originally. But I guess it's what I need now, right?

    Was it trying to reinstall Windows when I clicked on the disk drive? Is it possible that my computer now has some OS files missing? I stopped it at 20% because I was afraid it was deleting everything on my hard drive and replacing it with a clean install. I'm certainly not ready to be doing that. This computer is just 3 weeks old and running fine, and I'm hoping I didn't just screw it up!
    Last edited by Delly10; 03 Jul 2016 at 19:02.
      My ComputerSystem Spec


  2. Posts : 5,101
    Windows 10 Pro X64 15063.483
       03 Jul 2016 #52

    No idea what happened as you never post a screen shot of what the contents of the DVD are.
    Please post a screen capture of the contents of the DVD being viewed in File Explorer or This

    And yes, it sounds like it definitely started an install but most likely it was just doing the setup portion where it copies stuff to a staging area and has not actually start the install so you are almost certainly okay.
      My ComputersSystem Spec

  3.    03 Jul 2016 #53

    Ztruker said: View Post
    No idea what happened as you never post a screen shot of what the contents of the DVD are.
    Please post a screen capture of the contents of the DVD being viewed in File Explorer or This

    And yes, it sounds like it definitely started an install but most likely it was just doing the setup portion where it copies stuff to a staging area and has not actually start the install so you are almost certainly okay.
    I'd post a screenshot if I knew how to view the contents of the DVD without actually allowing the install process to start. Clicking the drive letter is what made it start. Usually, doing that simply opens up the contents of the DVD to be viewed. In this case, it actually started the install process. Is there a way to open it without starting it? If I knew how, I'd post a screenshot. I saw it briefly before, but I don't remember how I did it. It did resemble what was posted in post #36.

    Here's a view of what it looks like in the "My PC" screen. Click it to see it bigger.

    EDIT: I figured it out! I right-clicked the drive and then selected "open in new window". Now you can see the contents. So, what do you think? Am I all ready in case my computer's hard drive poops out on me? I already made a Recovery Drive as well.
    Attached Thumbnails Attached Thumbnails Untitled.jpg   contents of DVD.jpg  
      My ComputerSystem Spec

  4.    03 Jul 2016 #54

    The DVD is fine. That is what you need to re-install Windows 10 again.
      My ComputerSystem Spec

  5.    03 Jul 2016 #55

    NavyLCDR said: View Post
    The DVD is fine. That is what you need to re-install Windows 10 again.
    Thank you for your help! I've been working on this for the past 3 weeks and now I feel like I can finally use my computer. I just wanted to make sure I'd be able to restore it if it ever failed. Looks like I'm all set! Thanks again!
      My ComputerSystem Spec


  6. Posts : 5,101
    Windows 10 Pro X64 15063.483
       04 Jul 2016 #56

    I hate to rock the boat now that you have it stable but the best way to recover from a serious problem is via disk imaging to an external hard drive using a program like Macrium Reflect Free or Pro.

    This makes a bit for bit copy of your drives/partitions to an external USB hard drive. Keep it current when you make changes then recovery is 20 minutes away, just restore the image and you're ready to go. It has the added advantage of backing up the operating system, all drivers and your data so you lose nothing.

    Just sayin ...
      My ComputersSystem Spec


  7. Posts : 25,223
    Triple boot - Win 10 Pro, Win 10 Pro Insider (2) - (and a sprinkling of VMs)
       04 Jul 2016 #57

    Ztruker said: View Post
    I hate to rock the boat now that you have it stable but the best way to recover from a serious problem is via disk imaging to an external hard drive using a program like Macrium Reflect Free or Pro.

    This makes a bit for bit copy of your drives/partitions to an external USB hard drive. Keep it current when you make changes then recovery is 20 minutes away, just restore the image and you're ready to go. It has the added advantage of backing up the operating system, all drivers and your data so you lose nothing.

    Just sayin ...
    Once it's stable, back it up. Regularly. Macrium is the "Go To" solution....IMO
      My ComputersSystem Spec

  8.    05 Jul 2016 #58

    Ztruker said: View Post
    I hate to rock the boat now that you have it stable but the best way to recover from a serious problem is via disk imaging to an external hard drive using a program like Macrium Reflect Free or Pro.

    This makes a bit for bit copy of your drives/partitions to an external USB hard drive. Keep it current when you make changes then recovery is 20 minutes away, just restore the image and you're ready to go. It has the added advantage of backing up the operating system, all drivers and your data so you lose nothing.

    Just sayin ...
    I know that what you're saying is probably the simplest solution (as I've been told numerous times), but I just couldn't justify spending over $50 on an external hard drive and possibly also an external power supply for it just to back up the OS. Backing up the OS is all I really wanted to do in case of a hard drive failure. Programs I download and use are very few--maybe a dozen, and can be re-downloaded again within an hour. Personal files are already backed up elsewhere. It's just the OS I wanted to back up, which is why I originally was going to do it on flash drive (same one as the Recovery Drive, if possible), or just use the Win10 .iso on a DVD, which I already have.
      My ComputerSystem Spec


  9. Posts : 6
    Windows 10 Pro & Linux Mint 17.3 Mate
       07 Jul 2016 #59

    Mystere said: View Post
    You were told incorrectly. You only need to know the key if you installed a clean, full edition of windows 10. If you upgraded from a previous OS then there is no key for you to need. You simply skip entering the key when you re-install and it will automatically activate as long as it's the same hardware.
    Didn't work for me. When I tried to activate W10 after a clean ISO install (on the same hardware) it wouldn't take the W7 key. I had to contact Microsoft and they gave me a new key.

    It took about 20 minutes for their promised email to arrive, and then the helpdesk lady -- hanging on the whole time -- told me to ignore it and she gave me the new key over the phone. Worked fine. I'm not complaining -- the helpdesk is very helpful and responsive. Probably the first good thing I've ever had to say about Microsoft.
      My ComputerSystem Spec


  10. Posts : 5,101
    Windows 10 Pro X64 15063.483
       07 Jul 2016 #60

    If you got the version that matched the Windows 7 version you had, the key should have worked.

    No matter now though, glad you have it working.
      My ComputersSystem Spec


 
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