Here's another strange thing........if I click on the GWX icon, it says that the machine IS compatible.......then goes straight to the control panel checking for updates page, and just stays there....it has been checking now for nearly an hour.......is this normal ?.........it is when I click on the ''Get W10 now'' page on google that it says about this domain thing.
Last edited by Del 80; 22 Jun 2016 at 13:00.
Press windows key + R to open run dialog box. Run winver. Post results here. Then open an administrator command prompt (hopefully, you have administrator access). In the administrator command prompt windows run slmgr /dlv and post that result here. That will tell us more about what version of Windows is installed and how it is activated and if the product key can be used to activate a clean install of Windows 10.
You can run showkey plus from this forum to find out the installed product key and/or product key stored in bios if any:
Showkey - Windows 10 Forums
Done the winver bit..........all it says is Windows 8.1......version 6.3........build 9600.
I don't know what link Google update now you're visiting
See if this gets you any further:
Read the colored boxes for key information
Windows 10 - Upgrade Installation
Then use this method to upgrade
Windows 10 - Upgrade Installation :
7. To Upgrade to Windows 10 with an ISO file
Thanks for that............It MIGHT be working........it has downloaded W10, but is now stuck on ''preparing installation''.........been like it nearly an hour.
O.k.......Decided to try one more time........it appears to be working........after reading Brink's tutorial, uninstalled that Stay Protect thing,........and AVG anti virus programme, strangely BOTH seemed to be running......also strangely, there is no mention of belonging to a domain.........now at 16%......fingers crossed !!
SUCCESS !!........Friends laptop is now running Windows 10.........took about an hour for the actual install.........thanks to all who replied to this thread........dunno what that domain thing was all about, anyway everything is fine and working o.k.......thanks again......Del.
Just a quick update to this thread.........when my friend bought her machine, she ''thinks'' that her son ''may'' have added it to his business domain.....irrelevant now as everything is o.k........but it could explain the comments in my original post......Del.
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