Windows 10: W10 Won't Install Because of Domain Solved

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  1.    22 Jun 2016 #11

    Here's another strange thing........if I click on the GWX icon, it says that the machine IS compatible.......then goes straight to the control panel checking for updates page, and just stays has been checking now for nearly an this normal ? is when I click on the ''Get W10 now'' page on google that it says about this domain thing.
    Last edited by Del 80; 22 Jun 2016 at 13:00.
      My ComputerSystem Spec

  2.    22 Jun 2016 #12

    Press windows key + R to open run dialog box. Run winver. Post results here. Then open an administrator command prompt (hopefully, you have administrator access). In the administrator command prompt windows run slmgr /dlv and post that result here. That will tell us more about what version of Windows is installed and how it is activated and if the product key can be used to activate a clean install of Windows 10.

    You can run showkey plus from this forum to find out the installed product key and/or product key stored in bios if any:
    Showkey - Windows 10 Forums
      My ComputerSystem Spec

  3.    22 Jun 2016 #13

    Done the winver bit..........all it says is Windows 8.1......version 9600.
      My ComputerSystem Spec

  4. Slartybart's Avatar
    Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       22 Jun 2016 #14

    I don't know what link Google update now you're visiting

    See if this gets you any further:

    Read the colored boxes for key information
    Windows 10 - Upgrade Installation

    Then use this method to upgrade
    Windows 10 - Upgrade Installation :
    7. To Upgrade to Windows 10 with an ISO file
      My ComputerSystem Spec

  5.    22 Jun 2016 #15

    Thanks for that............It MIGHT be has downloaded W10, but is now stuck on ''preparing installation''.........been like it nearly an hour.
      My ComputerSystem Spec

  6.    23 Jun 2016 #16

    O.k.......Decided to try one more appears to be working........after reading Brink's tutorial, uninstalled that Stay Protect thing,........and AVG anti virus programme, strangely BOTH seemed to be running......also strangely, there is no mention of belonging to a at 16%......fingers crossed !!
      My ComputerSystem Spec

  7.    23 Jun 2016 #17

    SUCCESS !!........Friends laptop is now running Windows 10.........took about an hour for the actual install.........thanks to all who replied to this thread........dunno what that domain thing was all about, anyway everything is fine and working o.k.......thanks again......Del.
      My ComputerSystem Spec

  8.    23 Jun 2016 #18

    Just a quick update to this thread.........when my friend bought her machine, she ''thinks'' that her son ''may'' have added it to his business domain.....irrelevant now as everything is o.k........but it could explain the comments in my original post......Del.
      My ComputerSystem Spec

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