computer non-functional after download of 10

  1.    18 Jun 2016 #1

    computer non-functional after download of 10

    After downloading windows 10 on my refurbished HP computer, there is a start page but when the password page comes up there is just an eye like symbol and nothing happens when I enter my password and click enter or click on the eye. Now the computer is useless. Also the touchscreen didn't work with the 8.1 OS and it still doesn't work. Otherwise things were fine before the 10 download. Help, and make it easy for someone who doesn't know much computer language!
      My ComputerSystem Spec

  2.    18 Jun 2016 #2

    Welcome aboard, Satbend.

    Can you give us the model number of your machine, and list any hardware changes you had made to it?
      My ComputerSystem Spec

  3. Ztruker's Avatar
    Posts : 6,589
    Windows 10 Pro X64 1809 17763.134
       18 Jun 2016 #3

    If you upgrade Windows 7, 8 or 8.1 to Windows 10, you have 30 days during which you can roll back (return to) the previously install OS.

    Follow these instructions: How to Go Back to the Previous Windows from Windows 10

    Boot to Advanced Startup Options from Windows 10 Installation USB or DVD
      My ComputersSystem Spec


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