Laptop booting up with UEFI please help

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  1. Posts : 16
    Windows 10
    Thread Starter
       #21

    I've loaded the options, it's still staying on the page, is that supposed to happen?
      My Computer


  2. Posts : 18,430
    Windows 11 Pro
       #22

    Vibes said:
    I've loaded the options, it's still staying on the page, is that supposed to happen?
    It should not be just going back to that page. Restarting the computer should attempt to boot from the hard drive. If there is a problem with the boot files on the hard drive then you should get an error message in white text on a black screen that says something like "Operating System not found" or "boot device not found", something like that.

    Can you boot from a DVD or USB flash drive such as a recovery drive or Windows installation media?

    Also, just curious, have you tried unplugging the power cord, remove the battery, hold down the power key for a few seconds. Make sure the laptop is completely dead without any power whatsoever. then re-install the battery, plug back in the power supply and try starting again?
      My Computer


  3. Posts : 16
    Windows 10
    Thread Starter
       #23

    Everything I changed is just within the UEFI/BIOS. Side question, is Network Stack supposed to be disabled? (It is)
      My Computer


  4. Posts : 18,430
    Windows 11 Pro
       #24

    Vibes said:
    Everything I changed is just within the UEFI/BIOS. Side question, is Network Stack supposed to be disabled? (It is)
    Network stack should be disabled. I'm going to have to bow out for the time being now too. Here's what I am thinking, though:

    If you can boot from a USB flash drive or DVD, and you can't access the hard drive from the USB flash drive or DVD, then it is probably the hard drive that is bad.

    If you can't boot from a USB flash drive or DVD and the computer just keeps going right back into UEFI setup without any error messages, it's probably UEFI corruption or other computer hardware failure. You will probably have to look at reflashing the UEFI firmware from a USB flash drive or DVD, if that capability exists from within the UEFI firmware itself and not have to boot into an OS to do it.

    I would recommend making a bootable USB flash drive or DVD from Kyhi's recovery drive - if you can get the computer to boot from that we can do more troubleshooting with it:
    Windows 10 Recovery Tools - Bootable Rescue Disk - Windows 10 Forums
      My Computer


  5. Posts : 16
    Windows 10
    Thread Starter
       #25

    I will get back to you on that. The back needs to be unscrewed to reach the battery. Will update when I can. Also, there is nothing on the disk as it's new.
      My Computer


  6. Posts : 18,430
    Windows 11 Pro
       #26

    Vibes said:
    I will get back to you on that. The back needs to be unscrewed to reach the battery. Will update when I can. Also, there is nothing on the disk as it's new.
    Ummm...... that might have been better to have known right from the beginning!
      My Computer


  7. Posts : 16
    Windows 10
    Thread Starter
       #27

    Sorry! Does that change things?
      My Computer


  8. Posts : 18,430
    Windows 11 Pro
       #28

    Vibes said:
    Sorry!
    So, it seems like what you are trying to do is boot the computer from either a USB flash drive or a DVD in order to install Windows 10 onto the new hard drive? Which is it, a USB flash drive or a DVD? Where did you get the USB flash drive or DVD - did you download an image file of Windows 10? What program/options in the program did you use when you created the flash drive or DVD?
      My Computer


  9. Posts : 16
    Windows 10
    Thread Starter
       #29

    The computer was already up and running with windows 10, the DVD is burned and I haven't ran it fully (I can't install it onto the partitions)
      My Computer


  10. Posts : 18,430
    Windows 11 Pro
       #30

    If the hard drive is new, there shouldn't be any partitions on it. Boot from DVD, select custom install option, delete each partition listed (which will erase the disk), then select the unallocated space and click next to install Windows to the unallocated space.
      My Computer


 

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