Windows 10: Calling all Samsung owners

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  1. Posts : 2
    Windows 10 Pro (build 10240)
       26 Aug 2015 #31

    Samsung RV511 (not listed) have the same issue as almost everyone in this thread even after updating the system BIOS to the latest one (used Samsung System BIOS Update software).
    It's a shame that somewhat powerful systems like the RV511 (Intel Pentium P6200, 3 GB. of DDR3 RAM) can't run Windows 10 because of such a stupid bug after I installed it on very low profile/old computers like netbooks with Intel Atom N455 and AMD's AM2 Sempron processors. _
      My ComputerSystem Spec

  2.    26 Aug 2015 #32

    GatoSoft said: View Post
    Samsung RV511 (not listed) have the same issue as almost everyone in this thread even after updating the system BIOS to the latest one (used Samsung System BIOS Update software).
    It's a shame that somewhat powerful systems like the RV511 (Intel Pentium P6200, 3 GB. of DDR3 RAM) can't run Windows 10 because of such a stupid bug after I installed it on very low profile/old computers like netbooks with Intel Atom N455 and AMD's AM2 Sempron processors. _
    I sympathise with your frustration over not being able to run Windows 10 on your RV511. As stated elsewhere on this forum, the problem is that the BIOS & Windows 10 are not compatible with the Broadcom WLAN card supplied inside the laptop. Removing or replacing the Broadcom WLAN card with another brand (I've used Realtek) will enable Windows 10 to run. Normally, Samsung would be under pressure to fix this, but since they don't do laptops any more, why should they care? Whether they fix it or not makes no difference to their laptop sales figures - they will still be zero.
      My ComputerSystem Spec

  3.    26 Sep 2015 #33

    base1268 said: View Post
    There seems to be an issue with a raft of different Samsung computer products being unable to install Win 10 TP.

    The issue is exactly the same for all being locked out after 3 seconds at the logo screen trying to install with either USB or DVD installer..... and then if the 'setup.exe' file is opened from within sources folder the process runs through the first stages and after the 'copying files' process it does a restart and arrives at the very same logo screen and again it stops right there with no circle of spinning dots ever appearing, even after waiting 8 hours on one attempt by me....

    All machines meet the system requirements which is easily confirmed by installing 8.1. If your machine can run 8.1 then it has the ability to run Win 10 TP.

    I believe this has to be BIOS by process of elimination having tried to install on an effectively brand new machine with nothing on it by using a new SSD ( and yes I've tried everything bar programming the source code directly to install this on my machine happily purring away using 8.1)

    If you've had this issue with your Samsung computer product please list the full model number and importantly the BIOS manufacturer, version and date which can be found by entering msinfo32.exe into a 'Run' window command to bring up 'System Information' window.
    Listed about half way down the summary page that opens in the right hand pane should be BIOS version/date

    I've managed to get the attention of hopefully the right people at Samsung to check out what is conflicting with Win 10 installation process and I figure if we can discover a common denominator in the BIOS installed it may help to work out the solution.... which of course will be something really simple.... it always is in logic.

    So far I've found the following with this installation error:

    RV 511 & 411 using Phoenix tech BIOS 07PA.M014.20121127
    RC 520
    N900X3A ultrabook

    *If you have a Samsung which you've managed to install Win 10 TP please let me know that also with same details

    cheers,

    Nick...................
    Having the same problem installing windows 10


    System Model RV411/RV511/E3511/S3511/RV711/E3411
    BIOS Version/Date Phoenix Technologies Ltd. 07PA.M014.20121127.XW, 27/11/2012
      My ComputerSystem Spec

  4.    30 Sep 2015 #34

    i have found the answer


    please visit this web site and you will be able to fix your bios
    NP-RV511I (NP-RV511-A07UK) | Support | SAMSUNG UK

    i had the same problem and after check the bios that was the one you said , i looked up and found the solution over samsung web site
    thank you for your help and excuse my limited english

    martin




    base1268 said: View Post
    There seems to be an issue with a raft of different Samsung computer products being unable to install Win 10 TP.

    The issue is exactly the same for all being locked out after 3 seconds at the logo screen trying to install with either USB or DVD installer..... and then if the 'setup.exe' file is opened from within sources folder the process runs through the first stages and after the 'copying files' process it does a restart and arrives at the very same logo screen and again it stops right there with no circle of spinning dots ever appearing, even after waiting 8 hours on one attempt by me....

    All machines meet the system requirements which is easily confirmed by installing 8.1. If your machine can run 8.1 then it has the ability to run Win 10 TP.

    I believe this has to be BIOS by process of elimination having tried to install on an effectively brand new machine with nothing on it by using a new SSD ( and yes I've tried everything bar programming the source code directly to install this on my machine happily purring away using 8.1)

    If you've had this issue with your Samsung computer product please list the full model number and importantly the BIOS manufacturer, version and date which can be found by entering msinfo32.exe into a 'Run' window command to bring up 'System Information' window.
    Listed about half way down the summary page that opens in the right hand pane should be BIOS version/date

    I've managed to get the attention of hopefully the right people at Samsung to check out what is conflicting with Win 10 installation process and I figure if we can discover a common denominator in the BIOS installed it may help to work out the solution.... which of course will be something really simple.... it always is in logic.

    So far I've found the following with this installation error:

    RV 511 & 411 using Phoenix tech BIOS 07PA.M014.20121127
    RC 520
    N900X3A ultrabook

    *If you have a Samsung which you've managed to install Win 10 TP please let me know that also with same details

    cheers,

    Nick...................
      My ComputerSystem Spec

  5.    09 Oct 2015 #35

    I've found this thread to be very useful whilst I've been trying to upgrade to Windows 10 so I thought I'd share my (slightly positive) experience with everyone.


    I have a Samsung RV711 which was running Windows 8.1. Like everyone else, I spent hours trying to install Windows 10. Using the Get Windows app I got a 80070714 error. I uninstalled antivirus and Chrome and made more space but nothing helped. I then tried the DVD and USB install methods with no luck. I even used the Media Creation Tool to try an upgrade and that just gave me a set of different problems! Finally I went back to the Get WIndows app and managed a partial install, maybe because I had I had freed more space. But is still wouldn't boot, getting stuck on the initial blue logo at the start.


    After reading this thread I thought I'd go all out and try to install without the WLAN card connected. I followed this guide on You Tube and finally completed the install. My problems weren't over unfortunately as a reboot caused the same stuck blue logo again. I was just about to order a new WLAN card when I looked at this You Tube video and so I tried a few reboots and successfully booted into Windows 10. What's more the Broadcom WLAN card worked and I had Internet access. (I'm currently writing this on my Samsung Windows 10 laptop!)


    So having the laptop 'fixed' for 24 hours, I've found that the reboot is a bit temperamental. It doesn't always work and I have to keep trying to reboot to get it to work. I'm waiting to see if Microsoft (or Samsung!!) comes up with a fix, or I might go and buy a new WLAN card. They are not expensive.


    I hope this helps someone to get Windows 10 installed in their Samsung laptop. and thanks to everyone who contributed before me and helped me get up and running - sort of!
      My ComputerSystem Spec

  6.    22 Nov 2015 #36

    I know this is an old thread now but I wondered if anyone has had any experience of upgrading their Samsung laptops after the recent Windows 10 update. My RV711 is (mostly) fine but I would like to update my Mum's RV511, but I'm not going to do it unless I know someone (Microsoft or Samsung) has fixed the issue with the Broadcom WLAN driver. It would be nice of they have!
      My ComputerSystem Spec

  7.    22 Nov 2015 #37

    Just check samsungs website for the driver. If it has it, you should be good to go.
      My ComputerSystem Spec

  8.    22 Nov 2015 #38

    Samsung haven't updated the driver for this - that's the problem. The Get Windows 10 app thinks everything is OK but then the upgrade fails. This thread is full of all the problems people have had with it.
      My ComputerSystem Spec

  9.    26 Nov 2015 #39

    I've tried all the ideas mentioned here for upgrading my Samsung RV511 to windows 10. Looks like I'll have to change the wifi card. Could anyone please let me know a replacement card that'll work.
    I've heard that an Atheros Mini Wifi Card will work but does anyone know the part number.
    Thanks.
      My ComputerSystem Spec

  10.    26 Nov 2015 #40

    I bought a "Atheros AR5B22 Dual Band with Bluetooth 4.0 Wireless WiFi MINI PCI-E Card" from eBay. The WiFi works fine though I haven't been able to get the Bluetooth working yet. Bluetooth always seems to be the hardest part with replacement cards. I don't know if it will never work or I just haven't tried the right driver yet.
      My ComputerSystem Spec


 
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