New
#11
i searched for windows.old and no matches in file explorer? should i search somewhere else?
when you install win 10 is there an option to format the drive that he may have selected?
Thank you so much
i searched for windows.old and no matches in file explorer? should i search somewhere else?
when you install win 10 is there an option to format the drive that he may have selected?
Thank you so much
Show hidden files (explorer options - view tab) might help
The upgrade process requires a running OS, so I doubt that he initially performed a Clean install (wiping the drive) - that would require some technical skills.
see post# 3 and post# 10
A very real concern, I can relate! Because folder/file recovery using usb or dvd Puppy Linux or WinPE boot with attached external HD -- consider finding a local computer guru who can walk you through the necessary steps, or do them for you, and perhaps you can recover the folders/files.