Windows 10: How to interpret setupact.log and setuperr.log from failed W10 install Solved

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  1.    18 May 2016 #1

    How to interpret setupact.log and setuperr.log from failed W10 install


    Are there any tools that help pinpoint the real errors as opposed to all the "noise".

    My setuperr file is "only" 65KB but the setupact file is, and I'm not making this up, 32,866 KB. Is a setupact file that big a "good thing" or a "really, really bad thing?"

    I'm asking becuase the error messages from Windows are useful to identify the issues.

    Following a suggestion from an earlier reply in one of my threads, I ran sfc /scannow, and the result was no issues.

    Thanks,

    x509
      My ComputerSystem Spec


  2. Posts : 4,765
    windows 10 Home threshold2
       18 May 2016 #2

    Wouldn't it be best for you if you asked the experts of Windows 7 at Windows 7 forum ?

    Please use this link to our 7 forum :
    http://www.sevenforums.com/
      My ComputerSystem Spec


  3. Posts : 11,234
    W10Prox64
       19 May 2016 #3

    Hi.
    You can open the setuperr.log in notepad and have a look at the error codes, and start Googling them one by one. That's what I do.
      My ComputerSystem Spec

  4.    19 May 2016 #4

    davidhk said: View Post
    Wouldn't it be best for you if you asked the experts of Windows 7 at Windows 7 forum ?

    Please use this link to our 7 forum :
    http://www.sevenforums.com/
    OK, I will do that. Thanks.

    x509
      My ComputerSystem Spec

  5.    19 May 2016 #5

    simrick said: View Post
    Hi.
    You can open the setuperr.log in notepad and have a look at the error codes, and start Googling them one by one. That's what I do.
    I have been doing that, but the results have been surprisingly unhelpful. That's why I posted this question. If I get a BSOD for example, and I google the code, I get good specific results and I know just what to do.

    Just for grins I looked at the setuperr.log file on my Lenovo laptop, which upgraded to Win 10 Pro 64 no problems first time. That setuperr.log file was also 64 KB, and was filled with the same kinds of errors as the setuperr.log file on my desktop where the Win 10 upgrade failed.

    Thank you Microsoft.
      My ComputerSystem Spec


  6. Posts : 11,234
    W10Prox64
       19 May 2016 #6

    x509 said: View Post
    I have been doing that, but the results have been surprisingly unhelpful. That's why I posted this question. If I get a BSOD for example, and I google the code, I get good specific results and I know just what to do.

    Just for grins I looked at the setuperr.log file on my Lenovo laptop, which upgraded to Win 10 Pro 64 no problems first time. That setuperr.log file was also 64 KB, and was filled with the same kinds of errors as the setuperr.log file on my desktop where the Win 10 upgrade failed.

    Thank you Microsoft.
    Why don't you post it here and we can have a look?
    Where did the upgrade fail on your desktop (at what point)?
      My ComputerSystem Spec

  7.    19 May 2016 #7

    simrick said: View Post
    Why don't you post it here and we can have a look?
    Where did the upgrade fail on your desktop (at what point)?
    The entire 64 KB file???

    I wasn't watching my display the entire time the upgrade was proceeding, so I'll repeat the upgrade and post the setuperr.log from that upgrade once I know the right way to do that. The last setuperr.log file was 305 lines. I know that because I imported that file into Excel.
      My ComputerSystem Spec


  8. Posts : 11,234
    W10Prox64
       19 May 2016 #8

    x509 said: View Post
    The entire 64 KB file???
    Yeah, probably upload to onedrive/dropbox/pastebin, etc. and provide link.

    x509 said: View Post
    I wasn't watching my display the entire time the upgrade was proceeding, so I'll repeat the upgrade and post the setuperr.log from that upgrade once I know the right way to do that. The last setuperr.log file was 305 lines. I know that because I imported that file into Excel.
    Okay, if you haven't started yet:

    You said SFC /SCANNOW completed with "no integrity violations found", right?

    Uninstall the Comcast/Norton AV; also any HDD/system monitoring programs (i.e. Speccy)
    If you've moved your libraries, move them back (just the pointers for now, not the data)
    Disconnect all HDDs except OS
    Disconnect all peripherals except mouse, keyboard and monitor (use wired if you can)

    Download the Media Creation Tool; make an ISO; save to desktop. Use 7-Zip to extract the files to desktop. Double-click setup.exe to begin the upgrade.

    (Ref. tutorial here Windows 10 - Upgrade Installation - Windows 10 Forums )

    Pay attention at what point it fails - there are three parts:


    Click image for larger version. 

Name:	upgrade-3parts.PNG 
Views:	20 
Size:	43.1 KB 
ID:	80634

    If it's a failure during the first part, it's usually drivers. If it fails right at the very end, it's usually because it failed to make the recovery "go back".
      My ComputerSystem Spec

  9.    19 May 2016 #9

    simrick said: View Post
    Yeah, probably upload to onedrive/dropbox/pastebin, etc. and provide link.



    Okay, if you haven't started yet:

    You said SFC /SCANNOW completed with "no integrity violations found", right?

    Uninstall the Comcast/Norton AV; also any HDD/system monitoring programs (i.e. Speccy)
    If you've moved your libraries, move them back (just the pointers for now, not the data)
    Disconnect all HDDs except OS
    Disconnect all peripherals except mouse, keyboard and monitor (use wired if you can)

    Download the Media Creation Tool; make an ISO; save to desktop. Use 7-Zip to extract the files to desktop. Double-click setup.exe to begin the upgrade.

    (Ref. tutorial here Windows 10 - Upgrade Installation - Windows 10 Forums )

    Pay attention at what point it fails - there are three parts:


    Click image for larger version. 

Name:	upgrade-3parts.PNG 
Views:	20 
Size:	43.1 KB 
ID:	80634

    If it's a failure during the first part, it's usually drivers. If it fails right at the very end, it's usually because it failed to make the recovery "go back".
    All good stuff. I will have to open up my system unit and unplug a bunch of cables, etc, plus do some software uninstalls, etc, so I might not get to this before the weekend, but I am HIGHLY motivated.

    I really appreciate this.
    I only hope I can give back to all the other guys on this board as much.
      My ComputerSystem Spec


  10. Posts : 11,234
    W10Prox64
       19 May 2016 #10

    x509 said: View Post
    All good stuff. I will have to open up my system unit and unplug a bunch of cables, etc, plus do some software uninstalls, etc, so I might not get to this before the weekend, but I am HIGHLY motivated.

    I really appreciate this.
    I only hope I can give back to all the other guys on this board as much.
    No problem. Take your time. We'll be around.
      My ComputerSystem Spec


 
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