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  1.    04 May 2016 #1
    Join Date : May 2016
    Posts : 12
    windows 7

    Windows 10 never installs ...


    I was notified that windows 10 is now available for my PC for free update.
    I clicked on the icon and it downloaded the files and popped up a window to restart my computer to begin the install process.

    I restarted my computer and it loaded my current windows 7 and popped up the same window (to restart in order to install windows `10). I did this several times and the same thing happens.

    I ran windows update "fix it" tool in anticipation and that did not resolve the problem.

    Anyone else experience this? My Windows 7 is working fine - just can't install windows 10.

    thanks
      My ComputerSystem Spec
  2.    04 May 2016 #2
    Join Date : Sep 2015
    Posts : 37
    Windows 10 Home 64 Bit

    Hi,

    Look here & upgrade.
      My ComputerSystem Spec
  3.    04 May 2016 #3
    Join Date : May 2016
    Posts : 12
    windows 7
    Thread Starter

    Quote Originally Posted by Lottiemansion View Post
    Hi,

    Look here & upgrade.
    I tried the link above and it yields the same result.

    I can download the update - that works, but when it completes it asks me to restart the computer to continue the install process. After I restart- all that happens is my computer reboots and pops up the same window asking that I restart to begin the install process. I did this several times - no change.

    After giving up on trying to install windows 10 - I would go and "check for updates" for my current windows 7 and it will no longer check for windows 7 - it wants to restart my computer for windows 10 install.

    It's as if my current install is frozen in time. It is in a halfway point of installing windows 10, but never does it.

    I even re-loaded an image of my C drive I made prior to starting the windows 10 odyssey - but the result is the same.

    Something is corrupted in the windows update process. At this point I'm stuck.


    Update:
    I created a windows 10 USB media. I booted from this device and it reported that I was already in the middle of an install and that the USB would abort unless I wanted to do a clean install and not upgrade from windows 7. This is a problem because I'll lose my programs and data files with a clean install and I would need a product key. This is not an option. So I remain stuck. Windows thinks it's in the middle of an install and all I have to do is reboot to get the install started and all rebooting does is ask that I restart. Very strange.
    Last edited by mjz; 04 May 2016 at 16:03. Reason: Update
      My ComputerSystem Spec
  4.    04 May 2016 #4
    Join Date : Apr 2015
    Posts : 12,849
    W10Prox64

    Quote Originally Posted by mjz View Post
    I was notified that windows 10 is now available for my PC for free update.
    I clicked on the icon and it downloaded the files and popped up a window to restart my computer to begin the install process.

    I restarted my computer and it loaded my current windows 7 and popped up the same window (to restart in order to install windows `10). I did this several times and the same thing happens.

    I ran windows update "fix it" tool in anticipation and that did not resolve the problem.

    Anyone else experience this? My Windows 7 is working fine - just can't install windows 10.

    thanks
    Hi mjz and welcome to Tenforums.
    This is indeed strange. Something is preventing the upgrade.
    First of all, please use this to grab your W7 keycode:
    Showkey Plus
    Next, you said you have an image, right?
    Some things to do to prepare for an upgrade are:


    • If you have moved your user file pointers to another drive, move them back.
    • Uninstall any 3rd-party anti-virus, and all disk/hardware monitoring tools (i.e. Speccy),
    • Did you run sfc /scannow before trying the upgrade? (not sure what will happen if you run it now, but you could try it and see.)
    • Disconnect everything except OS drive, mouse, keyboard and monitor.


    Try a reboot and see if that helps the upgrade to proceed.
      My ComputerSystem Spec
  5.    04 May 2016 #5
    Join Date : Sep 2015
    Posts : 270
    Windows 10 Home

    Another possible solution if you don't mind a clean install.

    Clean Install Windows 10 Directly without having to Upgrade First - Windows 10 Forums
      My ComputerSystem Spec
  6.    04 May 2016 #6
    Join Date : Apr 2015
    Posts : 12,849
    W10Prox64

    Yes, but I would first try an in-place upgrade before moving to a clean install. The OP has indicated that he prefers not to clean install.
      My ComputerSystem Spec
  7.    05 May 2016 #7

    After upgrading my old eMachine from Win 7 to 10 Home Premium all went well on my PC but my wife's exact same PC all goes well until it gets to installing the files and hangs at 10%. Yes, both PCs have a graphic chip that is not supposed to be supported, but I installed the correct driver updates on both. My PC upgraded okay, but now the other hags at 10% and will not go any further. I can just kick it off and it reboots to Win-7 and runs like nothing has been done. Maybe when M$ ever get their act together all the people having problem with their flimsy upgrade will have either died, changed to MAC or just given up on PCs.

    I have upgraded an old eMAchine, a newer Dell laptop without much trouble, but this one just sites at 10% and that is all folks!!!! Anyone have suggestions?
      My ComputerSystem Spec
  8.    05 May 2016 #8
    Join Date : Apr 2015
    Posts : 12,849
    W10Prox64

    Quote Originally Posted by dustymars View Post
    After upgrading my old eMachine from Win 7 to 10 Home Premium all went well on my PC but my wife's exact same PC all goes well until it gets to installing the files and hangs at 10%. Yes, both PCs have a graphic chip that is not supposed to be supported, but I installed the correct driver updates on both. My PC upgraded okay, but now the other hags at 10% and will not go any further. I can just kick it off and it reboots to Win-7 and runs like nothing has been done. Maybe when M$ ever get their act together all the people having problem with their flimsy upgrade will have either died, changed to MAC or just given up on PCs.

    I have upgraded an old eMAchine, a newer Dell laptop without much trouble, but this one just sites at 10% and that is all folks!!!! Anyone have suggestions?
    Please start a new thread and someone will help you with your issue.
      My ComputerSystem Spec
  9.    05 May 2016 #9
    Join Date : May 2016
    Posts : 12
    windows 7
    Thread Starter

    Quote Originally Posted by simrick View Post
    Yes, but I would first try an in-place upgrade before moving to a clean install. The OP has indicated that he prefers not to clean install.
    I'm close to giving up ... (frustration speaking ...). My repeated attempts to upgrade windows 7 to windows 10 has so far failed. I do have windows 10 downloaded to a USB stick, but that is only good for a clean install and would require a new license key. As windows 7 is working fine, buying windows 10 is not worth it - and I would lose all of my programs and data.

    My issue, though - is Windows 7 updates is frozen. Everytime I click on windows update it immediately reports windows 10 install ready - please restart computer. No more windows 7 apparently. I don't know if this is by design (the cynic in me thinks so) or a bug.

    I wonder if there is a way to reset windows update to a state where it never knew I clicked on the damn windows 10 upgrade icon?

    I do have a win10 tablet that works great which is why I decided to give windows10 on my home theater PC (small Acer, 4gb with nvidia graphics) the upgrade. Big mistake apparently.

    Any help appreciated - either getting windows 10 to actually start the install or to get windows update restored to checking for windows 7.

    Thanks all!
      My ComputerSystem Spec
  10.    05 May 2016 #10
    Join Date : Apr 2015
    Posts : 12,849
    W10Prox64

    Quote Originally Posted by mjz View Post
    I'm close to giving up ... (frustration speaking ...). My repeated attempts to upgrade windows 7 to windows 10 has so far failed. I do have windows 10 downloaded to a USB stick, but that is only good for a clean install and would require a new license key. As windows 7 is working fine, buying windows 10 is not worth it - and I would lose all of my programs and data.
    No, that is not true. A validly activated W7 install is eligible for an upgrade to W10, and it doesn't matter if you upgrade-install or clean-install. The same key will be used to activate the W10 OS. You can grab your W7 key using this program:
    Showkey - Windows 10 Forums

    FYI: Windows 10 can now be clean installed and activated with a W7 key.

    Quote Originally Posted by mjz View Post
    My issue, though - is Windows 7 updates is frozen. Everytime I click on windows update it immediately reports windows 10 install ready - please restart computer. No more windows 7 apparently. I don't know if this is by design (the cynic in me thinks so) or a bug.

    I wonder if there is a way to reset windows update to a state where it never knew I clicked on the damn windows 10 upgrade icon?

    I do have a win10 tablet that works great which is why I decided to give windows10 on my home theater PC (small Acer, 4gb with nvidia graphics) the upgrade. Big mistake apparently.

    Any help appreciated - either getting windows 10 to actually start the install or to get windows update restored to checking for windows 7.

    Thanks all!
    Did you try my suggestions yet in post #4?
      My ComputerSystem Spec

 
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