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  1.    14 Apr 2016 #1
    Join Date : Apr 2016
    Posts : 8
    Windows 10 Pro

    Insert media for reset or refresh


    A few of my apps disappeared, and I can't open the app store. I tried using a restore point, which it said it could not complete. Tried a different date, same result. Tried a powershell command I found on another tech site. No good. Now I'm looking at doing a reset or refresh. All of the articles I've read say "If prompted to insert media, you will need your installation media or recovery drive". I don't have a disk. I just woke up one day a few weeks ago and my computer said welcome to Windows 10. And I've never set it up to create a recovery image. Is there a way to know if I will be "prompted to insert media"? Is there an alternative solution?
      My ComputerSystem Spec
  2.    14 Apr 2016 #2
    Join Date : Nov 2015
    Posts : 4,892
    windows 10 Home threshold2

    Please follow the instructions listed below to the letter.....................

    Use the Tech Bench link below to download the Windows 10 iso file :
    https://www.microsoft.com/en-us/soft...brrWLRbagYCa0w

    scroll down to Select Edition > click the pointer at the right and select Windows 10 ( 1st one on the list )> click Confirm.
    click the pointer and select Language > make sure you pick the same language the computer is now running > click Confirm
    select the bit version, 32 or 64-bit. Make sure you select the same bit version as the computer is now running.
    at the bottom, click the pointer next to Save > click Save As > navigate to a folder of your choice > click the chosen folder > click Save
    The iso will start downloading to your chosen folder.
    When it is done, go to that folder > open the folder > right click at the iso file > click Mount > click Setup.exe
    Installation will begin.
    It will allow you to keep you files, settings and apps.
    No product key is required.
    Activation will be automatic.
      My ComputerSystem Spec
  3.    15 Apr 2016 #3
    Join Date : Apr 2016
    Posts : 8
    Windows 10 Pro
    Thread Starter

    Took 2 tries to get the iso file (first one failed, for whatever reason), but when I right click I don't get Mount as a choice.
      My ComputerSystem Spec
  4.    15 Apr 2016 #4
    Join Date : Oct 2013
    Posts : 25,786
    64-bit Windows 10 Pro build 17046

    Hello Klaus, and welcome to Ten Forums.

    The tutorial below may help restore Mount to the context menu of ISO files for you.

    https://www.tenforums.com/tutorials/3...dows-10-a.html
      My ComputersSystem Spec
  5.    15 Apr 2016 #5
    Join Date : Nov 2015
    Posts : 4,892
    windows 10 Home threshold2

    Quote Originally Posted by Klaus View Post
    Took 2 tries to get the iso file (first one failed, for whatever reason), but when I right click I don't get Mount as a choice.
    What if you right click at the iso > click Open > do you see the Setup option at the end of the list ?
    If yes, click it.
      My ComputerSystem Spec
  6.    15 Apr 2016 #6
    Join Date : Apr 2016
    Posts : 8
    Windows 10 Pro
    Thread Starter

    Quote Originally Posted by Brink View Post
    Hello Klaus, and welcome to Ten Forums.

    The tutorial below may help restore Mount to the context menu of ISO files for you.

    https://www.tenforums.com/tutorials/3...dows-10-a.html
    This did not work. Still not there.
      My ComputerSystem Spec
  7.    15 Apr 2016 #7
    Join Date : Apr 2016
    Posts : 8
    Windows 10 Pro
    Thread Starter

    Quote Originally Posted by davidhk View Post
    What if you right click at the iso > click Open > do you see the Setup option at the end of the list ?
    If yes, click it.
    When I click Open, it opens the file in Roxio.
      My ComputerSystem Spec
  8.    15 Apr 2016 #8
    Join Date : Nov 2015
    Posts : 4,892
    windows 10 Home threshold2

    Klaus,
    The tutorial poste by Brink, our Admin, should work.

    I do not know how it opens to Roxio.
    Last time I saw the Roxio was when I had my Vista pre-installed.

    OK. My last idea..................
    Burn your iso to a bootable media, DVD or USB.
    Insert your bootable media > go to This PC > right click at the drive where the media is inserted > click Open. Hopefully it does not open to Roxio again.
    Locate Setup option and click it.
      My ComputerSystem Spec
  9.    15 Apr 2016 #9
    Join Date : Oct 2013
    Posts : 25,786
    64-bit Windows 10 Pro build 17046

    Quote Originally Posted by Klaus View Post
    This did not work. Still not there.
    In that case, merging the .reg file for ISO in the table of OPTION TWO below should. It will restore the default association for ISO files.

    https://www.tenforums.com/tutorials/8...dows-10-a.html
      My ComputersSystem Spec
  10.    15 Apr 2016 #10
    Join Date : Apr 2016
    Posts : 8
    Windows 10 Pro
    Thread Starter

    Quote Originally Posted by Brink View Post
    In that case, merging the .reg file for ISO in the table of OPTION TWO below should. It will restore the default association for ISO files.

    https://www.tenforums.com/tutorials/8...dows-10-a.html
    That worked!

    And we're all done and back in business. Thank you both.
      My ComputerSystem Spec

 
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