Windows 10 clean install - hard drive doesn't show up before install Solved

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  1.    30 Mar 2016 #11

    My 2 cents, if I may:

    I've had success in a similar situation; unplug the desired hard drive sata plug, boot the dvd, at choose location carefully plug the sata connector back in and click 'Refresh'.
      My ComputersSystem Spec

  2. Arc's Avatar
    Posts : 1,643
    Microsoft Windows 10 Home
       30 Mar 2016 #12

    Hi Fafhrd. :)

    It may be due to the storage controller mode set in the BIOS, or may be some sort of system incompatibility.
      My ComputerSystem Spec

  3. Posts : 6
    Window 7 SP1 Pro 64-bit
    Thread Starter
       30 Mar 2016 #13

    Arc & Edwin - thanks alot for your posts, very helpful.

    I will give all these suggestions a go & see how i get on....

      My ComputerSystem Spec

  4. Posts : 6
    Window 7 SP1 Pro 64-bit
    Thread Starter
       30 Mar 2016 #14

    Arc - your fix worked! Thank you so much.

    And thanks to Fafhrd too for passing on your knowledge, which i may still need...

    So....i watched the video that Arc posted, managed to locate a driver for my Dell Optiplex 760 on the Dell support website - i tried a test by booting from the Win10 DVD, as i downloaded the driver from Dell on my USB stick.

    When the Win10 installer showed no drive, i clicked 'Load Driver', clicked 'browse' to locate the folder on my USB stick with the downloaded drivers in, and it found the driver, it installed that - and my hard drive then appeared on the 'Where do you want to install Windows' screen, which it hadn't before. Excellent.

    If anyone happens to read this one day with the same issue/Pc, this was a fix to install Windows 10 Pro 64-bit using a DVD burnt from an ISO downloaded from the Microsoft website - and installed on my Dell Optiplex 760 with 4GB RAM, an Intel Core 2 Duo processor, Dell motherboard - and the full hard drive details are a 250 GB "WDC WD2500AVVS-62L2B0 ATA Device".

    And the magic driver that was able to make the Win10 installer see that hard drive was the file "iaAHCI.inf" which was from the following driver download:

    Dell Support website (Serial ATA drivers):
    Intel Matrix Storage Manager (OS Pre-Install) Driver View details
    File Name: Intel_Matrix-Storage-Manager_A01_R235890.exe
    Description: Hard-Drive (347.04 KB)
    Version: ,A01

    I will do a back up/image of my Win7 system again, and try actually going through with the Win10 installation - and then see how that goes...!

    Thanks again :)
      My ComputerSystem Spec

  5. Arc's Avatar
    Posts : 1,643
    Microsoft Windows 10 Home
       30 Mar 2016 #15

    Welcome, on behalf of all of us. :)
      My ComputerSystem Spec

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