Windows 10: Missing DLL File Solved

  1.    21 Mar 2016 #1

    Missing DLL File

    Cannot figure out just where or why this error is happening.
    I replaced my printer which was a HP 6700. I used the control panel and removed it from devices and printers.
    I then installed the new one which is a HP 7610. It is working fine.
    But everytime I start the system or do a restart I get this error.Click image for larger version. 

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    How can I get rid of the error occuring?
      My ComputerSystem Spec

  2. Arc's Avatar
    Posts : 1,643
    Microsoft Windows 10 Home
       21 Mar 2016 #2

    Can you please let us see your System Information File?

      My ComputerSystem Spec

  3.    21 Mar 2016 #3

    missing dll file

    Arc I tried to create the system info file and tried both steps described by Brink and each time I tried to attach the file I get a message that the file is invalid.
    system info.nfo Processing...x
      My ComputerSystem Spec

  4. Arc's Avatar
    Posts : 1,643
    Microsoft Windows 10 Home
       21 Mar 2016 #4

    It is Boozad, not Brink this time.

    Can you try the Blue Screen of Death (BSOD) Posting Instructions ?

    It will create a zip file on the desktop of your computer. Upload the unaltered zip.
      My ComputerSystem Spec

  5.    21 Mar 2016 #5

    missing DLL file

    Hi Boozad; I hope I got this attached right.
      My ComputerSystem Spec

  6. Arc's Avatar
    Posts : 1,643
    Microsoft Windows 10 Home
       21 Mar 2016 #6

    Remove this item from Startup:
    Monitor Ink Alerts - HP Officejet 6700 (Network)    monitor ink alerts - hp officejet 6700 (network).lnk    DESKTOP-KQL01VG\larry    Startup
    How to remove items from Startup:

    1. Right click on the taskbar and click on "Task Manager" in the context menu.
    2. It will open Task Manager with "Processes" tab selected. Click on the "Startup" tab.
    3. Select the aforesaid item and click "Disable" at the bottom right corner.

    See how it goes. Let us know.
    Then reboot the computer. Let us know if the issue is gone or not.

    By the way, I am not Boozad! That tutorial is written by Boozad.
      My ComputerSystem Spec

  7.    21 Mar 2016 #7

    missing DLL file

    Hi Arc;
    Thank you for fixing the message.
    no longer shows when I rebooted and did it several times.
    I usually use Revo Uninstaller but have not been doing it since 10 came out. thought perhaps that the uninstall left something behind.
      My ComputerSystem Spec

  8. Arc's Avatar
    Posts : 1,643
    Microsoft Windows 10 Home
       21 Mar 2016 #8

    Yes, leftovers are there.
    HPWia2_OJ6700    608.39 KB (622,992 bytes)    6/13/2012 01:22 PM    Hewlett-Packard    c:\windows\system32\hpwia2_oj6700.dll
    HPScanTRDrv_OJ6700    28.0.1175.0    2.60 MB (2,723,216 bytes)    6/13/2012 01:22 PM    Hewlett-Packard Co.    c:\windows\system32\hpscantrdrv_oj6700.dll
    Start Menu\Programs\HP\HP Officejet 6700    Public:Start Menu\Programs\HP\HP Officejet 6700    Public
    But those will not cause a big issue now.
      My ComputerSystem Spec


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