Cannot figure out just where or why this error is happening.
I replaced my printer which was a HP 6700. I used the control panel and removed it from devices and printers.
I then installed the new one which is a HP 7610. It is working fine.
But everytime I start the system or do a restart I get this error.
How can I get rid of the error occuring?
Shipinomore
Arc I tried to create the system info file and tried both steps described by Brink and each time I tried to attach the file I get a message that the file is invalid.
shipinomore
system info.nfo Processing...x
It is Boozad, not Brink this time.
Can you try the Blue Screen of Death (BSOD) Posting Instructions ?
It will create a zip file on the desktop of your computer. Upload the unaltered zip.
Hi Boozad;DESKTOP-KQL01VG-Mon_03_21_2016_101909_85.zip I hope I got this attached right.
Shipinomore
Remove this item from Startup:
How to remove items from Startup:Code:Monitor Ink Alerts - HP Officejet 6700 (Network) monitor ink alerts - hp officejet 6700 (network).lnk DESKTOP-KQL01VG\larry Startup
Then reboot the computer. Let us know if the issue is gone or not.
- Right click on the taskbar and click on "Task Manager" in the context menu.
- It will open Task Manager with "Processes" tab selected. Click on the "Startup" tab.
- Select the aforesaid item and click "Disable" at the bottom right corner.
See how it goes. Let us know.
By the way, I am not Boozad! That tutorial is written by Boozad.
Hi Arc;
Thank you for fixing the message.
no longer shows when I rebooted and did it several times.
I usually use Revo Uninstaller but have not been doing it since 10 came out. thought perhaps that the uninstall left something behind.
Shipinomore
Yes, leftovers are there.
Code:HPWia2_OJ6700 28.0.64.0 608.39 KB (622,992 bytes) 6/13/2012 01:22 PM Hewlett-Packard c:\windows\system32\hpwia2_oj6700.dllCode:HPScanTRDrv_OJ6700 28.0.1175.0 2.60 MB (2,723,216 bytes) 6/13/2012 01:22 PM Hewlett-Packard Co. c:\windows\system32\hpscantrdrv_oj6700.dllBut those will not cause a big issue now.Code:Start Menu\Programs\HP\HP Officejet 6700 Public:Start Menu\Programs\HP\HP Officejet 6700 Public
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