Why won't WIndows 10 Final Version install on my Tablet PC?


  1. Posts : 17
    Windows 10 Home
       #1

    Why won't WIndows 10 Final Version install on my Tablet PC?


    After installing Insider Preview Build 14291 on both my PC and tablet, I started having display issues on the PC, but not the tablet. I contacted Microsoft support and was told that the "Final Version" of Windows 10 should correct this problem, and was given a link to download it. I was also told that the file I got would also work on my tablet (Dell Latitude 10). I thought about it a lot, especially when I tried to run it on my PC and was told I would lose files and installed apps, so decided to copy the files to my OneDrive folder, so I could access it from my tablet and install it there first. When I clicked on the "setup" file, I got a popup saying "This app can't run on your PC"-check with the software publisher for a version that will. BUT, no reason why it won't work on the tablet was given, and the free download and Insider Previews have worked fine. Any thoughts?
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  2. Posts : 18,424
    Windows 11 Pro
       #2

    Will the tablet handle 64bit or does it need to be 32bit Windows? Also you can't "downgrade" the insider preview to the lower "final" version build of Windows 10 - you have to clean install by booting from the Windows 10 install disk/flash drive. There is a file you can modify to try "downgrading", the last time I advised someone how to modify the file they never responded back to say if it worked or not.
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  3. Posts : 17
    Windows 10 Home
    Thread Starter
       #3

    Why won't Windows 10 Final Version install on my tablet?


    NavyLCDR said:
    Will the tablet handle 64bit or does it need to be 32bit Windows? Also you can't "downgrade" the insider preview to the lower "final" version build of Windows 10 - you have to clean install by booting from the Windows 10 install disk/flash drive. There is a file you can modify to try "downgrading", the last time I advised someone how to modify the file they never responded back to say if it worked or not.
    Please note- it's a 32 bit tablet, and the tech who downloaded the installation ISO knew this. She also told me that all I needed to do was open the folder where it was saved and double-click on "setup.exe". She did NOT, however, mention anything about losing files or apps. The apps can be re-downloaded, but unless I know exactly the location of the files that will be lost, I can't prevent it. IB have been very happy with the Insider previews, but had no idea that in order to install the "real" Windows 10, I would lose things. That has never been the case on any previous upgrade I have done. So, it seems like there will be NO upgrade
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  4. Posts : 18,424
    Windows 11 Pro
       #4

    Here's how you can tell if you have 32-bit or 64-bit Windows 10 downloaded. Double click on the ISO file to mount it (if the files have not been extracted). Look at the drive letter created when you mount the ISO file. If it has x86 and x64 folders then it has both 32-bit and 64-bit windows. If it has a sources folder and not x86 and x64 than the Windows you have downloaded is either 32-bit or 64-bit and do the next steps:

    Open an elevated ("run as administrator") command prompt.
    Run the command:

    DISM /get-wiminfo /wimfile:G:\sources\install.wim /index:1

    The drive letter in red will be the drive letter created by mounting the ISO file. If you get a file error then run:
    DISM /get-wiminfo /wimfile:G:\sources\install.esd /index:1

    In the results, you will see Architecture: xxx. x86 means 32-bit, and x64 means 64-bit.
      My Computer


  5. Posts : 17
    Windows 10 Home
    Thread Starter
       #5

    NavyLCDR said:
    Here's how you can tell if you have 32-bit or 64-bit Windows 10 downloaded. Double click on the ISO file to mount it (if the files have not been extracted). Look at the drive letter created when you mount the ISO file. If it has x86 and x64 folders then it has both 32-bit and 64-bit windows. If it has a sources folder and not x86 and x64 than the Windows you have downloaded is either 32-bit or 64-bit and do the next steps:

    Open an elevated ("run as administrator") command prompt.
    Run the command:

    DISM /get-wiminfo /wimfile:G:\sources\install.wim /index:1

    The drive letter in red will be the drive letter created by mounting the ISO file. If you get a file error then run:
    DISM /get-wiminfo /wimfile:G:\sources\install.esd /index:1

    In the results, you will see Architecture: xxx. x86 means 32-bit, and x64 means 64-bit.
    The ISO file WAS extracted to a folder on my desktop simply called "Windows"- that's how the tech did it. The window that was on my screen when she was done had 3 choices, but the only one that I could choose was one that said installation would cause me to lose files and apps. I will just have to reconnect with the answer desk to get this corrected.
      My Computer


  6. Posts : 18,424
    Windows 11 Pro
       #6

    Feel free to come back here if they can't help you.
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  7. Posts : 3,506
    Windows 10 Pro 64-bit 21H1 (May 2021 build 19043.1083)
       #7

    If you try to upgrade an Insider's Preview version to the final version, you will be prompted to do a clean installation. Assuming the version you have installed matches the version you are trying to upgrade to (that is same language and same 32 or 64-bit), then it is possible to force the upgrade. To be legit you must originally have Windows 8 or 8.1 in the tablet and then you upgraded to Windows 10 Insider's Preview, so your tablet is eligible for the free upgrade to Windows 10. I guess this is the case, so I'll tell you how to do it.

    Right-click on the ISO and select Open with->Windows Explorer. This will mount the ISO to a virtual DVD drive. Open the drive and copy all contents to a folder, say C:\WIN10TH2. Then open that folder and then the folder sources. Find the file cvesrion.ini and open it with Notepad. The build numbers shown are the maximum build numbers eligible to upgrade to Windows 10. Obviously your Insider's Build version has a higher build number and it is not allowed to upgrade. Press Win+R to open a Run box and type winver. This will display your current Windows version and build number. Change both values in the file to match your build number and save the file. Now browse to the parent folder (C:\WIN10TH2) and run the Setup.exe (preferably as Administrator). This time your system should pass the version check and be allowed to upgrade! Windows 10 should activate automatically when first online.

    Don't forget, to be legit you should have a valid Windows 7 or 8 installation upgraded to Windows 10 Insider's Build. I hope you won't be using this trick to a clean installation. In that case you won't be able to activate anyway, so there is no point wasting your time doing the upgrade.
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  8. Posts : 18,424
    Windows 11 Pro
       #8

    ^^^^That was the method I alluded to at the end of post #2. @spapakons, have you verified it actually works in Windows 10? I recommend that to someone else but they never came back to report if it worked or not.
      My Computer


  9. Posts : 3,506
    Windows 10 Pro 64-bit 21H1 (May 2021 build 19043.1083)
       #9

    Yes it works. I had a test laptop running Windows 10 Insider's Preview and a ton of applications I didn't want to reinstall. So when the first official Windows 10 version was released I used this trick to upgrade to Windows 10 RTM (build 10240) and save the trouble of a clean installation. This laptop still works today upgraded all the way up to Windows 10 TH2 version 1511 build 10586.164 without any problem.

    This is also an example of good compatibility for Windows 10! The first operating system when the laptop was bought was Windows Vista, and now it can handle Windows 10 without any problem, apart from being rather slow (only 1GB RAM). All drivers are for Vista, because it is old, but they work fine in Windows 10! So Windows 10 is not that bad as other posters wants us to believe! Of course we are talking about Windows 10 32-bit. There is no point installing 64-bit with less than 4GB RAM, even if the CPU supports it. I believe in 64-bit I would have hard time finding drivers, but not impossible.

    PS: The version trick works in earlier Windows versions as well. That is you can do it to upgrade from any BETA or RC version to the RTM of Windows Vista or 7 or 8. Haven't tried to do it to upgrade from 7 BETA, say, to Windows 10, but let's not overdo it!
      My Computer


  10. Posts : 18,424
    Windows 11 Pro
       #10

    Awesome! Thanks!
      My Computer


 

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