1.    11 Mar 2016 #1
    Join Date : Mar 2016
    Posts : 4
    win 8.1 pro with media center

    Windows 10 Download error


    I have a Dell xps8700 with factory installed win8.1. I added pro with media and it is fully activated and all windows updates are complete. During the Win 10 download, the initial screen says everything is compatible and ready to go, then the 2884 MB file downloads, but about 30% of the way through the next step "preparing for installation" the process stops. The message says - "Check your PC before upgrading....before installing Windows 10 Insider Preview something needs your attention" . When I hit the "check PC button" it just starts the process over and stalls out in the same place. I have repeated the process a few times with the same result.
    Any suggestions to make this download work will be appreciated.
      My ComputerSystem Spec
  2.    11 Mar 2016 #2
    Join Date : Nov 2015
    Posts : 4,892
    windows 10 Home threshold2

    One questions :
    1. Where did you get an Insider Preview ISO to install over your Win 8.1 Pro ?
    2. Any reason why you chose installing Windows 10 Insider Preview instead of the full version Windows 10 RTM ?

    I might be able to help you installing the full Win 10 version, but I would not want to coerce you into something you did not want.
      My ComputerSystem Spec
  3.    11 Mar 2016 #3
    Join Date : Mar 2016
    Posts : 4
    win 8.1 pro with media center
    Thread Starter

    [QUOTE=davidhk;597857]One question :
    Any reason why you chose installing Windows 10 Insider Preview instead of the full version Windows 10 RTM ?

    I thought I was installing the full version.....I started with the "Get windows 10 button" . The update history calls the upgrade "update to windows 10 Pro, version 1511, 10586. I agree with you that the error message is strange. Do you think I am downloading the wrong version? If so, how do I get the right file?
      My ComputerSystem Spec
  4.    11 Mar 2016 #4
    Join Date : Nov 2015
    Posts : 4,892
    windows 10 Home threshold2

    You could not have downloaded the wrong one because it was handled by your Windows Update.
    You were doing an Upgrade Install via Windows Update.
    I have no idea what had happened.

    Any way, do a manual install of Windows 10.
    Here is the tutorial
    https://www.tenforums.com/tutorials/2...tallation.html
      My ComputerSystem Spec
  5.    12 Mar 2016 #5
    Join Date : Mar 2016
    Posts : 4
    win 8.1 pro with media center
    Thread Starter

    Still can't download Win 10


    Davidhk
    Thanks for the guide. When I tried using the Media Creation Tool, it gave me an error message "this tool can't upgrade your PC - the language or edition of your version of windows on this pc currently installed isn't supported by this tool". My current windows edition is "windows 8.1 pro with media center". Based on something I read in another blog, I changed my country location to USA, language to English USA, applied it to new users and welcome screen, and restarted. Same error message (note I am running the tool as the administrator and upgrading this pc). I also disconnected all other hard drives and printers, disabled Norton, disabled all non essential start-up tasks. None of this has helped.
    I have not tried to use the media creation tool "for another pc" nor have I tried to download the ISO from techbench directly. Is this my best next step or is there a better next step to try. Not sure why this is so hard....my other PC's upgraded easily.
      My ComputerSystem Spec
  6.    12 Mar 2016 #6
    Join Date : Nov 2015
    Posts : 4,892
    windows 10 Home threshold2

    Use the instructions I posted below on Tech Bench download.
    Please follow them to the letter.
    Don't change region and language. You keep what you were using in Win 8 /8.1 Pro.

    Use this Tech Bench link and download the Windows 10 iso file:
    https://www.microsoft.com/en-us/soft...brrWLRbagYCa0w

    scroll down to Select Edition > click the pointer at the right and select Windows 10 > click Confirm.
    click the pointer and select Language > make sure you pick the same language the computer is now running > click Confirm
    select the bit version, 32 or 64-bit. Make sure you select the same bit version as the computer is now running.
    at the bottom, click the pointer next to Save > click Save As > navigate to a folder of your choice > click the chosen folder > click Save
    The iso will start downloading to your chosen folder.
    When it is done, go to that folder > open the folder > right click at the iso file > click Mount > click Setup.exe
    Installation will begin.
    It will allow you to keep you files, settings and apps.
    If you are asked for product key, select SKIP or " I don't have a product key " option, then continue.
    Activation should be automatic after successful installation.
    If not, then use your Win 8 Pro key to activate.
      My ComputerSystem Spec
  7.    13 Mar 2016 #7
    Join Date : Mar 2016
    Posts : 4
    win 8.1 pro with media center
    Thread Starter

    Problem solved - much appreciated
      My ComputerSystem Spec
  8.    13 Mar 2016 #8
    Join Date : Nov 2015
    Posts : 4,892
    windows 10 Home threshold2

    Quote Originally Posted by Jimmydee View Post
    Problem solved - much appreciated
    You are welcome.
      My ComputerSystem Spec

 


Similar Threads
Thread Forum
Windows 10 v1511 build 10586 download error
508295082850830 When I tried to download the Windows 10 update, the download stopped at 19% and I got th status as error. I was howeer unable to determine the error type. Please help determine the issue and a fix for the same. Thanks
Windows Updates and Activation
Need help with error - game client download!!
Hey guys need some help, i was starting up a game on my msi laptop Ge72 Apache and cannot install. The computer prompts me with a message : installation package can not be opened, contact the application vendor to verify this is a valid windows...
General Support
Windows 10 Store Apps/Games Download Failing (Error Code 0x80080207)
Hello, i'm having an issue with downloading apps from win 10 store. 36292 ^ That is bassicaly what i get every single time. Now i have posted a topic on Microsoft Community forums, but it's dragging along and my feeling is that that reply that...
Software and Apps
Windows 10 doesn't download updates and gives me error 0x800703f1
So I'll explain what's wrong. I installed my Windows 10 and everything was going smoothly. It has installed 2 updates from the day I've installed it and everything was ok. Recently updates KB3081448 and KB3081449 came out but it doesn't want to...
Windows Updates and Activation
Solved Trying to download from store Error 0x803F7003
Trying to download the new Minecraft on the store, says I own it and everything but gives me this error code 0x803F7003 It did the same when trying to update skype. Clicked check for updates in the corner, it installed all the other apps...
Software and Apps
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 13:26.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums