'Reset this PC' doesn't work

richardsolomon · 29 Feb 2016

Hi,

I've recently upgraded to Windows 10 Pro from Windows 7 Professional. Since doing so I've had some annoying internet connectivity issues (Windows Sockets entries missing) among other things. So I decided I'd try the recovered features. None of them work for me. I click on them and my mouse icon does the load symbol then nothing happens. Even if I shift click Restart on and try to initiate reset from there nothing happens.

b1rd · 29 Feb 2016

Hi richardsolomon,

You might consider doing a clean install at this point. A clean installation, over an upgrade, seems to resolve a host of different problems. The only issue might be whether or not your Win-10 has been activated. I'm unclear if you are able to still fully access your system, but if you can get to the 'System' (Start > Ctrl Panel> System), take a look at see if it shows if it's been activated.
Windows 10 - Clean Install

If it's not showing that has been, then you might see if you can find the Win-7 keycode. I'm not sure if this will be needed, and perhaps somebody will post some additional, but you might need to use that for the clean install. (I'm still unclear as to exactly when the keys are needed and when they are not)

b1rd

richardsolomon · 29 Feb 2016

Thanks b1rd,

I'll do a clean install.