Windows 10 Reset Failed - Can't Boot Computer


  1. joe90
    Posts : 2
    Windows 10
       New #1

    Windows 10 Reset Failed - Can't Boot Computer


    So my computer has been kinda laggy and running slowly so I figured I would do a clean reset of Windows 10. It noted that it would take hours, which was fine. However about an hour into it, it said there was an error resetting. It then restarted the computer however I can't get passed the "ASUS" start up logo. It goes black and then loops. I hit F9 but none of the options work for me - automatic repair won't work because it says my computer doesn't have an administrator and when I try to reset again from there, it tells me that "a required drive partition is missing." I don't have the greatest knowledge on computers, so I really don't even know what that means.

    I've read that I might have to reboot from a USB - how would I go upon doing that? Is there something I can download on the Microsoft website? I don't have a key because the computer came pre-loaded with Windows 8 and I upgraded to Windows 10 for free last year. Will I still be able to boot from a USB?
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  3. joe90
    Posts : 2
    Windows 10
    Thread Starter
       New #2

    I've done some research and I think I may have confused myself even more.

    When I tried to reboot from F9, it gave me the option to refresh and reset (both did not work) or "continue to windows 8" ... so is my Windows 10 gone? Even if I boot from a USB, will it still work? I read that it will work without a key but did the failed reset remove the activation?

    Once I create a USB, how does it work? When I put it into my computer, will it just start? or is there something I need to access to get it to work?

    I apologize if these questions sound dumb/easy, this is very new to me and I don't want to do the wrong thing.
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